Pelita Air Flight Tickets
Pelita Air About
Pelita Air: Pelita Air is an Indonesian airline founded in 1963 under the name Pertamina Air Service. The company's official management center is located in Jakarta, while its operational hub is at Pondok Cabe Airport (PCB) in South Tangerang. The main hub for scheduled passenger operations is Soekarno–Hatta International Airport (CGK) in Jakarta. Pelita Air: Initially recognized for charter services aimed at the energy sector, oil and gas logistics support, and business jet transportation, the airline later expanded into the scheduled domestic market. Today, it is a reliable scheduled carrier listed in Category 1 by the Indonesian Civil Aviation Authority. Its fleet primarily consists of narrow-body Airbus A320-200 aircraft, and as of the end of 2023, it has 10 A320-214 aircraft for domestic scheduled operations. When including charter and other operations, the total fleet is estimated to be around 20-30 aircraft. Pelita Air: The airline primarily operates flights to around 10-15 domestic destinations within Indonesia. Some sources also mention a regional international connection, such as to Singapore. The airline carries approximately 500,000 to 1 million passengers annually. Pelita Air is not officially a member of Star Alliance, oneworld, or SkyTeam and operates as an independent carrier. Its service model presents a "medium/full-service" hybrid profile that is more comprehensive than low-cost airlines but simpler than traditional full-service carriers.
Popular departure routes with Pelita Air
Direct Flights(1)
Connecting Flights(1)
Popular arrival routes with Pelita Air
Direct Flights(1)
Connecting Flights(1)
Pelita Air - Destinations
Indonesia1
Banjarmasin
Singapore1
Singapore
Pelita Air - Destinations
Pelita Air: As an Indonesia-based airline, it primarily operates domestic flights. Jakarta Soekarno–Hatta International Airport (CGK) serves as its main hub, and it is known that Pelita Air operates flights to 10 to 15 destinations within the country. These destinations include major cities and tourist areas in Indonesia.
International Flight Network: While the company's international flight network is limited, it is reported that it also provides connections to regional destinations such as Singapore. Pelita Air is a preferred option, especially on popular routes within Indonesia, and offers services tailored to the needs of the local market.
Operational Independence: The airline operates as an independent carrier and is not a member of major airline alliances. However, this does not prevent Pelita Air from offering affordable and flexible travel options on various routes. Although detailed information on seasonal routes is not available, it is estimated that Pelita Air can make adjustments based on demand due to its flexible operational structure.
Pelita Air - Baggage Policy
Cabin Baggage: When traveling with Pelita Air, each passenger can bring one piece of cabin baggage free of charge, with a maximum weight of 7 kg and dimensions of 56 x 36 x 23 cm. This baggage must be stored in the overhead compartments. Additionally, passengers are allowed to carry one small personal item (for example, a handbag, laptop bag, small camera, book). These personal items must be of a size that fits under the seat, and the total cabin baggage weight should generally not exceed 7 kg.
Checked Baggage: On domestic flights within Indonesia, Pelita Air passengers are entitled to 20 kg of free checked baggage. While there is flexibility regarding the number of pieces, each suitcase must have a maximum weight of 32 kg. Heavier suitcases should have their contents divided. On international flights, such as the Jakarta–Singapore route, checked baggage is generally not included in the ticket price and must be purchased in advance. Additional baggage weight allowance can be obtained during booking or through Pelita Air's "Manage Booking" service.
Special Baggage: Pelita Air has specific rules for special items such as sports equipment, musical instruments, strollers, and wheelchairs. Sports equipment and musical instruments are typically transported for an additional fee, while items like strollers and wheelchairs are generally accepted free of charge. However, designated size and weight restrictions for such items should be observed. It is advisable to obtain detailed information regarding the transport of these items before your journey.
Pelita Air - Check-in & Seat Selection
Check-in Options: Pelita Air offers its passengers the option of online check-in. This process can be started 24 hours before the flight on the airline's website or the Pelita Air mobile app and can be completed up to 4 hours before departure. During online check-in, you can download and save your boarding pass in PDF format or view it on your mobile device. The airport counter check-in service starts approximately 2 hours before departure and ends 30 minutes before the flight for domestic routes. Additionally, kiosk check-in options are available at some major airports, and these kiosks operate between 8 hours and 45 minutes before the flight.
Seat Selection: When traveling with Pelita Air, seat selection can be made during ticket purchase or online check-in. The selection of standard seats is generally free, but some special seats—such as those offering extra legroom, emergency exit rows, or front rows—may require an additional fee. The option to select a seat is also available during online check-in, allowing passengers to easily choose their preferred seats before the flight.
Pelita Air - Meal Service
Pelita Air: generally operates domestic and short/medium-haul flights and provides basic catering services in all classes. Economy Class passengers are offered complimentary cold snacks included in the ticket price. These snacks include a small sandwich or baguette-type bread, muffins or similar snacks, and non-alcoholic beverages (water, fruit juice, soft drinks). Premium Class passengers enjoy a richer menu, with complimentary hot meal trays and a wider selection of beverages. Pelita Air's official sources do not explicitly mention special diet menus; however, as it is an Indonesian airline, it is assumed that most meals are halal. Passengers with special dietary requirements may consider bringing their own snacks, especially on long flights. There is also no café or extensive paid menu on board; snacks are largely included in the ticket price.
Pelita Air - Loyalty Program
Pelita Air: Pelita Air stands out as an airline that does not yet offer a loyalty program. Instead of a mileage and points-based loyalty program commonly seen in major airlines, Pelita Air focuses more on ticket flexibility and fare type advantages. By offering different fare types such as Economy, Economy Flexy, and Premium Class, it provides its passengers with privileges like free seat selection, higher baggage allowance, lounge access, and priority check-in. When flying with Pelita Air, it is important to make your flight choice based on price and service balance rather than loyalty points. Currently, there is no collaboration that allows earning miles with bank credit cards. Pelita Air aims to provide its passengers with a comfortable travel experience through services in different classes.
Pelita Air - Travel Classes
Standard Economy (Basic / Regular Fare): The most commonly used package on Pelita Air's domestic scheduled flights is the standard economy fare. In this package, passengers generally have the right to free cabin baggage (approximately 7 kg) and free checked baggage (approximately 20 kg). Seat selection can be done for free or at a low fee during check-in, and depending on the flight duration, free snacks or light refreshments are offered. Ticket changes are mostly possible for a fee; in case of cancellation, there is limited refund flexibility, such as only tax refunds.
Flexible Economy (Flexible / Semi‑Flex Fare): Pelita Air offers more flexible economy fares for corporate clients and frequent travelers, where the baggage allowance is similar to the standard package (7 kg cabin + approximately 20–23 kg checked), but more flexibility is provided regarding ticket changes and cancellations. In this package, change and cancellation fees are generally kept lower or may not be applied at all. Additionally, flexible economy passengers can often benefit from extra advantages such as priority check-in and wider seat options. The refreshments offered during the flight are similar to light snacks in the standard economy package.
Pelita Air - Cancellation & Changes
Cancellation Conditions: The cancellation conditions vary for fare classes such as Economy, Economy Flexy, and Premium Class offered by Pelita Air. Tickets in Economy class are generally sold as non-refundable, and in the event of cancellation, there is little or no refund. In the Economy Flexy fare, the cancellation conditions are somewhat more flexible, but there is still no guarantee of a full refund. For Premium Class tickets, the cancellation and refund conditions are more flexible, and the penalty amounts are lower. A 24-hour free cancellation right is not offered, so standard fare rules apply.
Change Rules: The possibility of changing dates or routes at Pelita Air varies according to the ticket class. Passengers wishing to change dates or routes in Economy class must pay a penalty and fare difference, while in the Economy Flexy fare, these changes can be made without penalty or with a low service fee. In Premium Class, changes can be made more flexibly and with lower penalty amounts. The option for name changes may be limited.
Refund Process: You can initiate your cancellation and refund requests through the website, mobile app, or call center. The reflection of the refund amount to your credit card usually takes 7–14 days, depending on the bank. In the case of a no-show, the ticket price is generally forfeited or limited refunds are provided in most fares. Making changes before the flight time is always more advantageous.
Pelita Air - Seat Comfort & Entertainment
Seat Comfort and Legroom: Pelita Air operates with Airbus A320 aircraft, which offer Economy Class seats with approximately 76-79 cm of legroom and 43-45 cm of seat width. The seats are fabric-covered and provide limited comfort with a backrest recline of about 10-12 cm. This class features a 3-3 seating arrangement, providing basic economy comfort. Premium Class is an enhanced version of Economy Class; the seats are slightly wider with increased legroom, and USB power outlets are available. However, classic fully-flat business seats are not available in this class.
In-Flight Entertainment: Pelita Air's fleet gradually implements an in-flight entertainment system. In Economy Class, personal screens are not standardized, but a more comprehensive entertainment system is available in Premium Class. Tablet-type screens or seatback screens may be used on short and medium-haul flights. There is no information available about Wi-Fi service on board, but USB power outlets are offered in Premium Class. Some content can be accessed by passengers on their own devices through the Pelita Air mobile app.
Pelita Air - Special Services
Unaccompanied Minor Service: Pelita Air offers an unaccompanied minor service for children aged 6-12. Children are supported throughout their journey with safe guidance from special staff from check-in to arrival. A UM fee varies depending on the route and agency for this service.
Pregnant Passenger Policy: For pregnant passengers, Pelita Air requires a doctor's report and a fitness-to-fly certificate from travelers wishing to fly during the 28-36 week pregnancy period. These documents must be no more than 7 days old. Passengers in their 36th week of pregnancy and beyond are not permitted to fly.
Assistance for Disabled Passengers: Pelita Air provides free services upon prior request for passengers needing wheelchair and medical assistance. This service is designed to ensure that passengers travel comfortably and safely.
Other Services: A limited number of baby cribs (bassinet) are available for passengers traveling with infants, and those wishing to use this service are advised to make a reservation in advance. Premium Class and higher status passengers are offered priority check-in and boarding privileges, while VIP/CIP lounges may be available at selected airports. Additionally, special arrangements can be made for group bookings.
Pelita Air - Pet Transport Policy
Cabin Pet Transportation: Pelita Air generally does not offer pet transportation in the cabin. However, it should be noted that there may be exceptional cases on some domestic flights within Indonesia. If such a service were available, the total weight of the animal and the transport bag would typically be around 7-8 kg, and the bag dimensions would be approximately 40 x 30 x 20 cm. However, this information has not been officially announced by Pelita Air.
Cargo/Baggage Section Transportation: Pelita Air transports pets such as dogs, cats, and birds in a heated special compartment in the cargo section of the aircraft. Generally, the total weight of the animal and the cage should not exceed 32 kg.
Required Documents and Rules: Valid veterinary health certificates, vaccination records, and microchip are required for pet transportation. There may be separate regulations for the transportation of guide or support animals. Pet transportation reservations generally need to be made in advance.
Pelita Air - Travel Tips
To catch the best ticket prices with Pelita Air, it can be helpful to set flexible dates when planning your trip and to book your ticket as early as possible. Early booking often offers better prices, especially during peak seasons. When choosing your seat, you may prefer the emergency exit row for more legroom. Additionally, if you want to exit the plane more quickly, it makes sense to reserve a seat towards the front of the aircraft. Pelita Air typically operates from the main terminal, so it is important to check terminal information in advance. For connecting flights, be sure to leave enough time between connecting flights. Pelita Air's mobile app allows you to check flight information, check in online, and even choose seats in some cases. Therefore, you should consider downloading and using the app before your trip.
The information on this page about Pelita Air is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Pelita Air website. Tripuck cannot be held responsible for any changes to this information.
Last updated: July 27, 2026
Pelita Air - Contact Information
Frequently Asked Questions
Cabin Baggage: When traveling with Pelita Air, each passenger can bring one piece of cabin baggage free of charge, with a maximum weight of 7 kg and dimensions of 56 x 36 x 23 cm. This baggage must be stored in the overhead compartments.
Check-in Options: Pelita Air offers its passengers the option of online check-in. This process can be started 24 hours before the flight on the airline's website or the Pelita Air mobile app and can be completed up to 4 hours before departure.
Pelita Air operates flights from many domestic and international airports. Check the popular routes section on our page for current route information.
Pelita Air ticket prices vary by route and date. The current lowest fare starts from $174. Use the search box above for the latest prices.
Pelita Air: generally operates domestic and short/medium-haul flights and provides basic catering services in all classes. Economy Class passengers are offered complimentary cold snacks included in the ticket price.
Pelita Air: Pelita Air stands out as an airline that does not yet offer a loyalty program. Instead of a mileage and points-based loyalty program commonly seen in major airlines, Pelita Air focuses more on ticket flexibility and fare type advantages.
Cancellation Conditions: The cancellation conditions vary for fare classes such as Economy, Economy Flexy, and Premium Class offered by Pelita Air. Tickets in Economy class are generally sold as non-refundable, and in the event of cancellation, there is little or no refund.
Cabin Pet Transportation: Pelita Air generally does not offer pet transportation in the cabin. However, it should be noted that there may be exceptional cases on some domestic flights within Indonesia.
