Lion Air: Lion Air is a low-cost airline established in 1999 in Indonesia and is headquartered in Jakarta. The airline operates as part of the Lion Group and is considered one of the largest airlines in Indonesia. Lion Air has a wide flight network, particularly on domestic routes within Indonesia, and operates flights to many destinations internationally via Kuala Lumpur.
Lion Air's main operational hub is Soekarno-Hatta International Airport (CGK) in Jakarta, with significant bases at airports such as Surabaya Juanda (SUB), Denpasar Bali (DPS), Kertajati (KJT), and Banjarmasin Syamsuddin Noor (BDJ). Lion Air is not a member of major airline alliances like Star Alliance, oneworld, or SkyTeam, but works closely with its group airlines Batik Air and Wings Air.
Lion Air's fleet primarily consists of single-aisle aircraft such as the Boeing 737-800, 737-900ER, and 737 MAX. Additionally, some Airbus A320 family aircraft are also part of the fleet. The size of the airline's fleet is generally considered to range between 110 and 140 aircraft in the industry. These aircraft are typically equipped with a single cabin configuration. Lion Air carries approximately 30-40 million passengers annually, establishing a significant presence in the Indonesian domestic market.
Lion Air: While offering competitive prices with its low-cost business model, it can also provide extra service options to customers on certain routes. By offering premium services such as Umrah charters and special services, it caters to different customer segments on specific routes. This makes the airline a low-cost carrier with hybrid characteristics.
Lion Air, as one of the largest low-cost airlines in Indonesia, offers a wide range of destinations. The company's hub is Jakarta Soekarno-Hatta Airport, with significant operational bases in cities such as Surabaya, Bali, and Banjarmasin. Lion Air provides comprehensive services on domestic routes, operating flights to many points across the country. On international routes, it connects to over 40 destinations via Kuala Lumpur.
Among Lion Air's most popular routes are flights from Jakarta to tourist and commercial centers such as Denpasar (Bali) and Surabaya. Additionally, by connecting with important international hubs like Kuala Lumpur, it offers passengers a broad transfer network. Although it is not yet a member of any global airline alliance, it collaborates with Batik Air and Wings Air within its own group to provide passengers with more travel options. Seasonal routes are increased based on demand, especially during holiday seasons, thus offering passengers flexible travel opportunities.
Lion Air - Baggage Policy
Cabin Baggage: Lion Air passengers are entitled to carry one piece of cabin baggage with a maximum weight of 7 kg and dimensions of 40 x 30 x 20 cm. This baggage should be placed in the overhead compartments or under the front seat in a way that fits. Additionally, it is possible to carry a small personal item (such as a handbag or laptop bag); this item is also expected to adhere to the same size limits.Checked Baggage: As of July 17, 2025, Lion Air offers 10 kg of free checked baggage allowance per passenger on all domestic and international flights. However, for tickets purchased before this date, a free baggage allowance of 15 kg or 20 kg continues to apply depending on the flight route. Passengers wishing to carry extra baggage can purchase additional baggage allowance in advance through the prepaid baggage option.Special Baggage: Lion Air includes sports equipment, medical devices, and musical instruments in addition to travel suitcases. However, the dimensions of these special baggage items must not exceed 35 x 35 x 30 cm. Larger items exceeding this measurement (such as ski equipment, golf sets, bicycles) may generally incur additional fees. Wheelchairs are transported free of charge.
Lion Air - Check-in & Seat Selection
Check-in Options: With Lion Air, you can easily complete your check-in process during your travel. Online check-in can be done starting 11 hours before your flight through the BookCabin mobile app, up until 30 minutes before departure. This way, you can store your boarding pass digitally on your mobile device or print it at the airport. Whether you are on domestic or international flights, airport counters open 2 hours before domestic flights and close 30 minutes before departure. Self check-in kiosks are also available at some airports, allowing you to complete your processes more quickly.Seat Selection: Seat selection on Lion Air varies depending on your ticket class. In basic economy fares, seat selection is generally for a fee, while in flexible and premium fares, it may be discounted or free. For those seeking extra comfort on their flights, extra legroom seats or exit row seats can be chosen for a higher additional fee. Additionally, you have the option to select your seat during online check-in, providing you with more flexibility.
Lion Air - Meal Service
When traveling with Lion Air, there is generally no free hot meal service in Economy Class on short and medium-haul flights; passengers can purchase food and beverages for a fee. However, you can order a hot meal through the pre-booked meals service at least 24 hours before your flight. The menu includes set options such as Nasi Timbel or Nasi Goreng Telur. On Umrah, Hajj, and long-haul Saudi Arabia flights, a full hot halal meal, snacks, and beverage service are offered periodically for free in both Economy and Business Class throughout the flight. The halal menu is standard, and special dietary needs such as vegan, vegetarian, or kosher can be requested at the time of booking. Although there is no special café concept on board, Lion Air has its own catering menus. Beverages may be offered for free or at a low cost, depending on the flight route and duration.
Lion Air - Loyalty Program
Lion Air does not offer a traditional frequent flyer program. Therefore, instead of a mileage or points-based system, it generally provides advantages to its passengers through price-focused promotions and additional service packages. For example, Lion Air Group offers various opportunities to its passengers through services such as code-based discounts, promotions, and pre-bookable meals available via the BookCabin app and its own website. Additionally, advantages can be gained through ancillary revenue products like baggage and seat selection. Special contractual arrangements can also be made for regular corporate or group customers. This approach aims to provide passengers with flexible and cost-effective travel options.
Lion Air - Travel Classes
Basic Economy: When traveling with Lion Air, the most affordable option is usually the Basic Economy class. Passengers who purchase a ticket in this class are entitled to only hand luggage (approximately 7 kg) and may need to pay an additional fee for checked baggage. Seat selection is generally limited, and fees may apply for changes and cancellations. Catering services are minimal on short domestic flights or can be purchased during the flight.Standard / Flexible Economy: This class offers a bit more flexibility and comfort. Passengers typically have a checked baggage allowance of 15-20 kg. Changes can be made for a specific fee, while cancellations are subject to certain restrictions. Seat selection may be offered with a wider range of options and discounted prices, making your travel a bit more comfortable.Premium Services: Preferred especially for Umrah or charter flights, this package offers more baggage allowance (approximately 30 kg), hot meals, beverages, and free seat selection. These packages also aim to provide passengers with a more comfortable travel experience with more flexible change rules.
Lion Air - Cancellation & Changes
Cancellation Policy: Lion Air ticket cancellations vary according to the fare class. Cancellations in Business and Economy classes are subject to penalties that vary based on the time of purchase and class. Generally, there is no free cancellation right offered within 24 hours. However, in cases of mandatory changes made by the airline, passengers can make a one-time free date change.Change Rules: Date and route changes can be made online through the "Manage Booking / Change Flight" menu using the PNR and passenger information. If there is more than 72 hours before the change, an administrative fee and any fare difference will be charged. Higher penalties apply for changes made between 72 and 4 hours. Name changes are completely prohibited, and only a maximum of 3 character corrections are allowed.Refund Process: Refund requests are submitted through the channel where the ticket was purchased. Refunds may be subject to deductions ranging from 25% to 90% depending on the fare class and the time of cancellation. In no-show cases, the penalty rate can go up to 90%. Refunds are generally processed back to the original payment method.
Lion Air - Seat Comfort & Entertainment
Seat Comfort and Legroom: Lion Air primarily operates single-class Boeing 737 aircraft. Economy Class seats offer approximately 74–79 cm of legroom and 43–46 cm in width. Since the seats are generally designed for short-haul flights, the recline angle is limited, which may be somewhat restrictive for passengers seeking long-term comfort. The seats are typically made of fabric material and are designed to meet basic comfort needs.In-Flight Entertainment: In line with the "low-cost" model, Lion Air does not offer a comprehensive entertainment system with personal screens on most aircraft. Passengers can spend time during the flight with cabin announcements and in-flight magazines. Some flights may have shared screens on overhead panels, but this is not common. Wi-Fi service is generally not available on Lion Air flights. Therefore, passengers are advised to use their personal devices to meet their entertainment needs during the flight.
Lion Air - Special Services
Unaccompanied Minor Service: Lion Air ensures the safety of young passengers traveling alone by offering an unaccompanied minor service. This service is generally mandatory for children aged 5-12 and is available optionally for children aged 12-15. Passengers wishing to use this service must indicate that their children fall into this category during the booking process and pay an additional fee.Pregnant Passenger Policy: Pregnant passengers traveling with Lion Air can generally fly freely until the 28th week. Passengers wishing to fly between the 28th and 35th weeks are required to present a doctor's report or a fitness form. Serious restrictions apply from the 36th week onwards. In the case of multiple pregnancies, these limits may be brought forward.Assistance for Disabled Passengers: Lion Air provides escort services within the airport and to the aircraft for passengers who require a wheelchair or have limited mobility. Passengers wishing to receive this service should communicate their requests during the booking process or through the call centers prior to the flight.Other Services: Cradle service is available for infants and is provided in seats with suitable wall panels in the front row. Therefore, early booking is recommended. Priority boarding service is offered to passengers with special needs to make their travel more comfortable. Additionally, VIP/CIP services and group bookings can also be arranged.
Lion Air - Pet Transport Policy
Cabin Pet Transport: Lion Air generally does not allow pet transport in the cabin. Therefore, if you plan to travel with your pets, you should consider that this service is not offered.Cargo/Baggage Section Transport: For transporting pets, Lion Air offers services in the cargo section or through special cargo services. It is necessary to use a sturdy and ventilated transport cage in accordance with IATA live animal regulations. The accepted total weight is usually between 20-32 kg, and heavier cages are considered as special cargo. It is important that the cage dimensions are suitable for the aircraft's cargo door.Required Documents and Rules: To transport pets, an up-to-date health certificate or veterinary report (issued within the last 7-10 days) and vaccination records are required. There may be special policies for guide and support animals, in which case it is important to prepare the relevant documents. Having these documents ready when making a reservation will facilitate the process.
Lion Air - Travel Tips
When traveling with Lion Air, it is important to book early to catch the best ticket prices. If you can be flexible with your travel dates, you may find better prices by opting for weekday flights. When choosing your seat, you might prefer the exit rows that offer more legroom, but these seats are usually available for an additional fee. Sitting at the front of the plane allows for a quicker exit after landing. At Jakarta Soekarno-Hatta International Airport, Lion Air typically departs from Terminals 1 and 2; therefore, don't forget to check your terminal information. For connecting flights, comfortably adjust your layover times. With Lion Air's mobile app, you can book tickets, check flight status, and quickly complete your check-in process.
The information on this page about Lion Air is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Lion Air website. Tripuck cannot be held responsible for any changes to this information.
Cabin Baggage: Lion Air passengers are entitled to carry one piece of cabin baggage with a maximum weight of 7 kg and dimensions of 40 x 30 x 20 cm. This baggage should be placed in the overhead compartments or under the front seat in a way that fits.
Check-in Options: With Lion Air, you can easily complete your check-in process during your travel. Online check-in can be done starting 11 hours before your flight through the BookCabin mobile app, up until 30 minutes before departure.
Lion Air operates flights to 62 cities in 5 countries. Indonesia, Malaysia, Saudi Arabia are among its most popular destinations.
Lion Air ticket prices vary by route and date. The current lowest fare starts from $145. Use the search box above for the latest prices.
When traveling with Lion Air, there is generally no free hot meal service in Economy Class on short and medium-haul flights; passengers can purchase food and beverages for a fee. However, you can order a hot meal through the pre-booked meals service at least 24 hours before your flight.
Lion Air does not offer a traditional frequent flyer program. Therefore, instead of a mileage or points-based system, it generally provides advantages to its passengers through price-focused promotions and additional service packages.
Cancellation Policy: Lion Air ticket cancellations vary according to the fare class. Cancellations in Business and Economy classes are subject to penalties that vary based on the time of purchase and class.
Cabin Pet Transport: Lion Air generally does not allow pet transport in the cabin. Therefore, if you plan to travel with your pets, you should consider that this service is not offered.