Turkmenistan Airlines: Turkmenistan's national flag carrier airline was established in the early 1990s following the dissolution of the Soviet Union. Its headquarters is located at Ashgabat International Airport, which also serves as the airline's main hub. It operates flights from Ashgabat to significant domestic cities such as Turkmenbashi, Dashoguz, Turkmenabat, Mary, Balkanabat, and Kerki. On international routes, it has historically flown to major European and Russian cities like Moscow, Istanbul, London, and Frankfurt. However, the current international flight network may vary depending on Turkmenistan's official aviation policies.
Fleet: The airline's fleet generally consists of modern aircraft such as Boeing 737, Boeing 757, and Boeing 777-200LR. Additionally, in the past, Soviet and Russian-made regional aircraft have also been used. Today, the active passenger fleet comprises approximately 20-30 aircraft. Turkmenistan Airlines is not a member of any global airline alliance and operates as an independent carrier. Known as a full-service airline, it includes catering and baggage services in the ticket price. The annual passenger count typically ranges between 1-2 million, aiming to provide its passengers with a comfortable and comprehensive flying experience.
Popular departure routes with Turkmenistan Airlines
Turkmenistan Airlines: operates both domestic and international routes using Ashgabat International Airport as its main hub. Domestic flights are regularly scheduled from Ashgabat to cities such as Turkmenbashi, Dashoguz, Turkmenabat, Mary, Balkanabat, and Kerki. Important cities among international destinations include Moscow, Istanbul, London, and Frankfurt. The total number of destinations served by the airline generally ranges between 20-30, and the service network is periodically updated in accordance with Turkmenistan's official aviation policies.Turkmenistan Airlines: in addition to its destinations in Europe and Russia, also operates flights to certain points in the Middle East and Asia. Seasonal routes may open from time to time, so it can be beneficial to check the current destinations when planning your travel. Although the airline is not a member of any global alliance, it offers various transfer opportunities as an independent carrier. Passengers can travel comfortably to different destinations via Ashgabat. While the airline does not have codeshare partnerships, it provides a wide range of services through its own network.
Turkmenistan Airlines - Baggage Policy
Hand Baggage / Cabin Baggage: When traveling with Turkmenistan Airlines, the hand baggage allowance for economy and business class passengers is accepted up to 7 kg and dimensions of 50×40×20 cm. Passengers may also carry an additional bag for products purchased from Duty Free, weighing up to 3 kg and dimensions of 40×30×15 cm. As a personal item, options include a handbag, briefcase, or laptop bag, with a limit of 5 kg and dimensions of 50×40×20 cm.Checked Baggage: Checked baggage allowances vary depending on the class of travel and route. Generally, business class passengers are allowed 40 kg, while economy class passengers are allowed 20 kg of baggage. On some international routes, a "piece concept" is applied; for example, on the Ashgabat-Istanbul route, business class is allowed 2 pieces/40 kg, and economy class is allowed 1 piece/32 kg of baggage. On domestic flights, one piece of baggage must not exceed 32 kg and dimensions must be 100×50×50 cm. Specific fees apply for excess baggage.Special Baggage: Special baggage transport rules may vary depending on specific items and the route traveled. Restrictions and pricing policies for special items such as strollers, sports equipment, and musical instruments can be learned by consulting the airline's baggage office. For pet transport, only birds are allowed in the cabin, and the total weight including the cage must not exceed 8 kg, with the cage needing to be placed under the front seat.
Turkmenistan Airlines - Check-in & Seat Selection
Check-in Options: Turkmenistan Airlines primarily operates with an airport counter check-in model. For flights departing from Ashgabat, it is recommended that check-in procedures be completed at least 2 hours before departure, in accordance with international carrier standards. Gates typically close 40-60 minutes before departure. Online check-in or mobile app check-in options are not available. You can obtain your boarding pass printed at the airport counters. While electronic boarding passes (PDF) may be issued through ground services at some airports, this service is not always guaranteed.Seat Selection: When traveling with Turkmenistan Airlines, seat selection is generally done at the airport, and in most cases, no additional fee is charged. Since there is no option for seat selection during online check-in, you will need to indicate your seat preference at the counter. If premium seats offering extra legroom, such as those in emergency exit rows or front rows, are available, an additional fee may be charged for these seats. Standard seat selections are usually free and may vary according to your flight class.
Turkmenistan Airlines - Meal Service
Turkmenistan Airlines: is known as a classic full-service carrier that offers its passengers free hot meals and non-alcoholic beverages on international flights.
Short-haul flights typically serve a single tray hot meal or sandwich, while long-haul flights provide a comprehensive service with a full tray hot main course, salad, and dessert.
In Economy Class, a standard comprehensive meal service is provided, while Business Class offers higher quality main courses, porcelain service, and a wide selection of beverages.
As the flag carrier of a Muslim country, Turkmenistan Airlines' meals are generally based on halal ingredients.
While vegetarian options are available on most flights upon request, there is no guarantee for vegan or kosher menus.
There is no paid special brand concept or branded café service on board; water, tea, coffee, and basic soft drinks are typically offered for free.
Turkmenistan Airlines - Loyalty Program
Turkmenistan Airlines does not offer a structured loyalty program like other major airlines. Therefore, customers do not have the opportunity to earn or redeem miles or points from their flights. The airline also does not have major alliances or credit card partnerships. Turkmenistan Airlines passengers generally receive their services based on ticket class and baggage allowances. This situation limits passengers' opportunities to benefit from loyalty programs or status advantages during their travels. However, the possibility of such programs being offered in the future always exists. For now, passengers need to plan their travels within the existing options.
Turkmenistan Airlines - Travel Classes
Economy Class: When traveling with Turkmenistan Airlines, Economy Class passengers typically have a carry-on allowance of 7-10 kg and checked baggage rights ranging from 20-30 kg. Seat selection is usually free during check-in, although a small additional fee may be charged for more specific seats. Throughout your journey, you can enjoy full-service offerings such as hot meals or sandwiches and beverages. Changes in Economy Class are generally limited or may require an additional fee, while penalties may apply for cancellations.Business Class: Business Class passengers typically have a carry-on allowance of 10-15 kg and checked baggage rights ranging from 30-40 kg. This class offers wider and more comfortable seats, with the option for flexible seat selection in the front cabin. Throughout the journey, enhanced hot meal service and a wider selection of beverages are provided. Business Class passengers can benefit from more flexible conditions for changes and cancellations, and in most cases, they may find the opportunity to make changes with lower penalties or for free.
Turkmenistan Airlines - Cancellation & Changes
Cancellation Conditions: The ticket cancellation conditions at Turkmenistan Airlines vary depending on the "fare conditions" section of the purchased ticket. In some fare types, the option for penalty-free cancellation may be limited, and generally, free cancellation rights are not offered within 24 hours. However, special provisions for ticket cancellation are determined according to the ticket type.Change Rules: Date or route changes can be made for a fee and difference charge, depending on the class and fare of the ticket. Name changes are generally not accepted, except in special cases such as changes to names on passports, which can be requested with the necessary documents. Flexible ticket options provide more advantages for such changes.Refund Process: Refund processes begin when passengers submit their applications through their online accounts and send the necessary forms and documents via email. Once the refund request is approved, the refund will be processed to the original payment card within 20 business days. In the case of no-show, a penalty of 100 USD is charged to passengers, excluding infants.
Turkmenistan Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: Turkmenistan Airlines offers different levels of comfort for Economy and Business Class passengers on its fleet equipped with Boeing aircraft. In Economy Class, the seat legroom ranges from 78-81 cm, and the width varies between 43-45 cm. These seats have a moderate reclining angle and provide adequate comfort for short and medium-haul flights. In Business Class, the legroom is offered at 96-102 cm and the width is between 50-55 cm. Business Class seats are arranged with more recline and footrest options, providing extra comfort for long journeys.In-Flight Entertainment: The in-flight entertainment system on Turkmenistan Airlines' aircraft is limited. On long-haul flights, some aircraft may have personal screens in the seat backs and USB/electric outlets. These screens typically offer classic movie and music content. However, on short-haul flights, you may encounter configurations without fixed screens or entertainment systems. There is no detailed information available about the Wi-Fi service offered by the airline. Therefore, it may be beneficial to bring your personal entertainment devices with you during the flight.
Turkmenistan Airlines - Special Services
Unaccompanied Minor Service: Turkmenistan Airlines aims to provide safe and comfortable travel for unaccompanied children. This service is mandatory for children aged 5-12 and optional for passengers aged 12-16. It must be requested during the booking process. Infants under 2 years old can receive a 90% discount, while children aged 2-12 can obtain tickets at a 25% discount.Pregnant Passenger Policy: Turkmenistan Airlines may generally require a doctor's report for pregnant passengers traveling after the 32nd week. This is a common practice among Central Asian carriers, and the requirement for a health report is more frequently seen in high-risk pregnancies.Assistance for Disabled Passengers: Various assistance services are offered at Ashgabat Airport for wheelchair users and passengers with limited mobility. These services can be requested during booking or through the call center, and support is provided within the terminal.Other Services: Turkmenistan Airlines offers a limited number of seats for baby cots (bassinet) in the front row on long flights. Priority boarding is available for Business Class passengers, those with special needs, and families with small children. Additionally, VIP/CIP services and group bookings are also offered. It is important to request these services in advance.
Turkmenistan Airlines - Pet Transport Policy
Cabin Pet Transport: Turkmenistan Airlines does not allow the transport of pets in the cabin. Passengers are not permitted to have their pets with them during travel.Cargo/Baggage Section Transport: The airline does not offer a service for transporting large pets in the cargo section. Therefore, it is not possible to transport pets with this airline.Required Documents and Rules: Since there is no pet transport service offered, documents such as veterinary health certificates, vaccination records, or microchips are not required. There is also no policy for transporting guide or support animals. As the option for pet transport is not available during the reservation process, passengers need to consider different alternatives in this regard.
Turkmenistan Airlines - Travel Tips
When traveling with Turkmenistan Airlines, it will be beneficial to plan your travel arrangements as early as possible to purchase your ticket at a more affordable price. By setting flexible travel dates, you can catch promotional ticket opportunities. When choosing your seat, opting for the emergency exit rows can be a good choice for extra legroom. The front rows allow you to exit the aircraft more quickly, while the back rows can generally offer a quieter journey. It is important to check in advance which terminal you will be departing from at the airports in Turkmenistan. You can enjoy a comfortable waiting period with lounge access. By carefully planning your connection times on connecting flights, you can avoid stress. You can quickly complete your check-in process using the mobile app and track your flight information in real-time.
The information on this page about Turkmenistan Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Turkmenistan Airlines website. Tripuck cannot be held responsible for any changes to this information.
Hand Baggage / Cabin Baggage: When traveling with Turkmenistan Airlines, the hand baggage allowance for economy and business class passengers is accepted up to 7 kg and dimensions of 50×40×20 cm. Passengers may also carry an additional bag for products purchased from Duty Free, weighing up to 3 kg and dimensions of 40×30×15 cm.
Check-in Options: Turkmenistan Airlines primarily operates with an airport counter check-in model. For flights departing from Ashgabat, it is recommended that check-in procedures be completed at least 2 hours before departure, in accordance with international carrier standards.
Turkmenistan Airlines operates flights to 16 cities in 12 countries. Turkmenistan, Germany, India are among its most popular destinations.
Turkmenistan Airlines ticket prices vary by route and date. The current lowest fare starts from $279. Use the search box above for the latest prices.
Turkmenistan Airlines: is known as a classic full-service carrier that offers its passengers free hot meals and non-alcoholic beverages on international flights. Short-haul flights typically serve a single tray hot meal or sandwich, while long-haul flights provide a comprehensive service with a full tray hot main course, salad, and dessert.
Turkmenistan Airlines does not offer a structured loyalty program like other major airlines. Therefore, customers do not have the opportunity to earn or redeem miles or points from their flights.
Cancellation Conditions: The ticket cancellation conditions at Turkmenistan Airlines vary depending on the "fare conditions" section of the purchased ticket. In some fare types, the option for penalty-free cancellation may be limited, and generally, free cancellation rights are not offered within 24 hours.
Cabin Pet Transport: Turkmenistan Airlines does not allow the transport of pets in the cabin. Passengers are not permitted to have their pets with them during travel.