Smartwings Flight Tickets

13 countries · 22 cities

Smartwings About

Smartwings: Smartwings was founded in 1997 and is recognized as the largest airline in the Czech Republic. Located in Prague at K Letišti 1068/30, Praha 6–Ruzyně, Smartwings has a wide operational network with subsidiaries such as Smartwings Poland, Smartwings Slovakia, and Smartwings Hungary. The airline operates as a hybrid carrier by offering scheduled routes, charter flights, and private flights, providing both low-cost flight services and more exclusive travel options. Safety: Smartwings is a member of IATA and is noted for its meticulous attention to safety, holding an IOSA safety certification. However, the airline is not a member of any global alliance such as Star Alliance, oneworld, or SkyTeam. The company's fleet primarily consists of Boeing 737 family aircraft, enabling it to serve a wide range of destinations. Smartwings offers services to passengers through an extensive flight network that reaches 318 airports. Sales Packages: The sales packages offered to passengers by Smartwings are named Lite, Plus, and Flex. The Lite package provides basic services, while the Plus and Flex packages include more flexibility and additional services. This structure allows passengers to choose a suitable package according to their needs. The variety and flexibility offered by Smartwings are among the features that make the airline unique.

Popular departure routes with Smartwings

Direct Flights(35)

Connecting Flights(19)

NicePalma de Mallorca

Popular arrival routes with Smartwings

Direct Flights(35)

Connecting Flights(19)

NicePalma de Mallorca

Smartwings - Destinations

Spain7

Gran Canaria, Barcelona, Valencia +4

Greece2

Chania, Heraklion

Italy2

Catania, Rome

Czech Republic2

Ostrava, Prague

United Arab Emirates1

Dubai

Bulgaria1

Bourgas

France1

Paris

Turkey1

Antalya

Belgium1

Brussels

Germany1

Cologne

Israel1

Tel Aviv-Yafo

Cyprus1

Larnaca

Sweden1

Stockholm

Smartwings - Destinations

Smartwings: Smartwings has a wide destination network in Europe, particularly drawing attention with its operations based in the Czech Republic. Reaching a total of 318 airports, Smartwings serves many different countries with this network. The airline operates regular flights to many points across Europe and also offers charter flights to popular holiday destinations. Prague, as Smartwings' main hub, provides passengers with extensive connection and transfer opportunities. Smartwings' main service areas in Europe include tourist countries such as Spain, Greece, and Italy, while additional flights are scheduled seasonally to Mediterranean coasts due to high demand during the summer months. The airline collaborates with other airlines through codeshare partnerships, offering passengers more destination options. Notably popular routes include destinations such as Barcelona, Rome, and the Canary Islands from Prague. Smartwings caters to different passenger segments with both low-cost flights and charter services.

Smartwings - Baggage Policy

Hand Luggage / Cabin Luggage: When traveling with Smartwings, your hand luggage allowance varies according to your seat class. For all passengers, hand luggage is considered as 1 piece with a maximum weight of 8 kg and dimensions of 55 x 40 x 23 cm. In the Lite package, there is only 1 x 8 kg hand luggage allowance, while in the Plus and Flex packages, in addition to 1 x 8 kg hand luggage, you can carry 1 x 3 kg small personal item (for example, a handbag or laptop, maximum 40 x 30 x 15 cm). In the Business package, you are allowed 2 x 8 kg hand luggage and 1 x 3 kg personal item. Checked Luggage: Your checked luggage allowance is determined by the packages you choose. The Lite package does not include checked luggage allowance, while in the Plus and Flex packages, you have 1 x 23 kg checked luggage allowance. Each piece of luggage must not exceed 32 kg, and the total length of the three dimensions must not exceed 250 cm. In the Business package, you are allowed 2 x 32 kg checked luggage. For additional luggage needs, you can purchase excess baggage by making a reservation in advance. Special Luggage: Smartwings has established specific rules for sports equipment and special items. You need to make a reservation in advance for equipment such as ski sets, snowboards, golf clubs, and bicycles, and such luggage is generally subject to fees. Strollers, baby beds, and child car seats are transported free of charge. Small musical instruments can be considered as hand luggage and must not exceed 8 kg in weight and approximately 90 x 35 x 20 cm in dimensions.

Smartwings - Check-in & Seat Selection

Smartwings: Before travel, offers various check-in options for its passengers. Online check-in starts 30 hours before the scheduled departure and ends 60 minutes prior to departure. This service is valid for certain scheduled QS flight numbers and does not apply to passengers requiring special assistance and some ticket types. At the airport counter, check-in procedures generally begin 2.5 hours before departure and end 40 minutes prior; however, these times may vary on certain routes like Tel Aviv and Marsa Alam, where check-in opens 3 hours prior. While there is not much information about mobile app and kiosk check-in options, you can use one of the mobile, PDF, or printed boarding pass options after check-in. Seat selection: is generally paid, but discounted or free options may be available under tour packages or flexible fares. You can consider these options while selecting your seat during online check-in. For passengers seeking extra comfort, premium seat options offering emergency exit rows or extra legroom are available. These seats may be preferred for long journeys as they provide more space and comfort.

Smartwings - Meal Service

When traveling with Smartwings, there is no standard complimentary hot meal service in Economy Class. However, you can purchase sandwiches, savory and sweet snacks, as well as hot and cold beverages through the "Menu" available on board. On long-haul flights or certain tour package charter flights, complimentary snacks and set menus may be offered, and one non-alcoholic beverage is provided free of charge with this menu. Passengers seeking a more special dining experience can pre-order a full tray service of hot meals, bread, and desserts under the "Gourmet Menu." These orders can be made during the booking process or through the "My Bookings / Moje rezervace" section up to 48 hours before the flight. Passengers with special dietary requirements can request special meals, such as vegetarian options, in advance on flights over 4 hours and on flights that offer complimentary snacks.

Smartwings - Loyalty Program

Smartwings does not offer a comprehensive loyalty program under its own brand. However, earning miles or points during flights is generally possible through the loyalty programs of other airlines that collaborate with Smartwings. In such partnerships, you can earn miles based on flight distance and booking class, and you can redeem these miles for tickets, upgrades, or additional services with partner airlines. Since Smartwings does not have its own loyalty program, passengers are advised to check whether their existing frequent flyer cards cover Smartwings flights. There is no detailed information available to the general public regarding a special Smartwings credit card or partnership card collaboration.

Smartwings - Travel Classes

Lite: The Lite package, offered by Smartwings, is the most basic package and is ideal for passengers looking to travel at a lower cost. This package includes a carry-on baggage allowance, but additional services such as checked baggage and seat selection are generally not included in the price and may be offered for an extra fee. It has limited flexibility, and ticket changes and cancellations can usually be made for an additional charge. Plus: The Plus package offers more comfort and flexibility compared to the Lite package. Passengers are allowed checked baggage up to a certain weight in addition to carry-on baggage. There are more options for seat selection, and the flexibility for changes and cancellations is somewhat higher. This package is suitable for frequent travelers or those seeking extra comfort. Flex: The Flex package, the most comprehensive option, offers passengers maximum flexibility and comfort. It includes a carry-on baggage allowance and a higher weight limit for checked baggage, along with benefits such as free seat selection. Ticket changes and cancellations are generally made free of charge, which provides a significant advantage for travelers whose plans change frequently. The Flex package is an excellent choice for those who travel often for business or personal reasons.

Smartwings - Cancellation & Changes

Cancellation Conditions: Smartwings' ticket cancellation policies vary according to the LITE, PLUS, FLEX, and BUSINESS packages you choose. Tickets in the LITE and PLUS packages are generally non-refundable, with limited refunds provided only in exceptional circumstances and subject to high cancellation fees. In the FLEX package, ticket cancellation is possible for a certain fee, which typically starts at 60 EUR. BUSINESS class tickets also have a refund option, but cancellation fees and fare difference rules apply. Change Rules: When you want to change the date or route, a fee of at least 60 EUR and any fare difference is charged for the LITE, PLUS, and FLEX packages. In the BUSINESS package, only the fare difference is charged. FLEX and BUSINESS packages offer more flexibility for ticket changes. Name changes are generally not possible, but may vary depending on the flexibility package. Refund Process: Refund requests are typically received via an online form or call center, and refunds to credit cards usually occur within about 7 to 14 days at most banks. This process may vary depending on the bank. In the case of a no-show, according to the no-show policy, a large portion of the payment is non-refundable, and many fares do not offer a refund option. Smartwings does not officially offer a 24-hour free cancellation guarantee in the traditional sense.

Smartwings - Seat Comfort & Entertainment

Seat Comfort and Legroom: Smartwings aircraft typically feature Economy Class seats. These seats offer a legroom of approximately 74–79 cm and a seat width of 43–46 cm, which is common in narrow-body aircraft. The seats in the front rows or exit rows, referred to as "Comfort seats," provide more legroom, reaching around 81–86 cm. The seats are generally covered with fabric material, offering comfort during long journeys. In-Flight Entertainment: Smartwings aircraft do not have traditional personal screen systems. Instead, passengers can use an "on-board entertainment portal" that they can connect to via their own devices. This portal provides access to various content such as movies, series, music, and games. However, this portal is Wi-Fi based and does not provide internet access. USB or electrical outlets are not standard, so passengers are advised to charge their devices before the flight.

Smartwings - Special Services

Unaccompanied Minor Service: Smartwings offers a comprehensive service for unaccompanied minors. This service is mandatory for children aged 5–11 and is available optionally for those aged 12–15. Children are entrusted to Smartwings staff from departure to arrival, ensuring they travel safely. This service must be requested at the time of booking. Pregnant Passenger Policy: Smartwings follows the European Union Aviation Safety Agency (EASA) standards for pregnant passengers. Pregnant passengers can travel without any restrictions until the 28th week, while those between the 28th and 36th weeks must travel with a doctor's report. Flights are generally not accepted after the 36th week. Assistance for Disabled Passengers: For disabled and mobility-impaired passengers, Smartwings provides services such as wheelchair and mobility assistance. Requests for these services must be communicated at the time of booking or at least 48 hours before the flight. Other Services: Smartwings offers a limited number of bassinet services for infants. This service is available in the front rows and must be reserved in advance. Infants must weigh under 11 kg and be approximately 75 cm tall or less. Additionally, special services such as VIP/CIP services, priority boarding, and group bookings are also available.

Smartwings - Pet Transport Policy

Pet Transportation in Cabin: Smartwings only transports cats and dogs in the cabin. The total weight of the animal, including the carrier, must not exceed 8 kg. The carrier dimensions must be a maximum of 43 x 30 x 27 cm and must have a leak-proof bottom. Pets cannot be removed from the carrier during the flight. Transportation in Cargo/Baggage Section: Larger or heavier animals are transported in the cargo section. There is a maximum weight limit of 32 kg per carrier and a total size limit of 250 cm. Smartwings does not allow the transportation of reptiles and rodents. Required Documents and Rules: A veterinary health certificate, current vaccination records, and, if necessary, a microchip are mandatory for all pets. Entry documents required by the destination country are also necessary. There are special arrangements for guide dogs, which can be transported in the cabin free of charge. Prior reservation and submission of the relevant documents are required for this situation.

Smartwings - Travel Tips

When planning your trip with Smartwings, you can purchase your tickets at more affordable prices by booking early or selecting flexible travel dates. When choosing your seat, you may prefer the emergency exit rows or seats at the front of the aircraft for more legroom and easier disembarkation. Smartwings operates from Terminal 2 at Prague Airport, so you can review the facilities at the terminal in advance. On connecting flights, pay attention to connection times to avoid a stressful transfer. With the Smartwings mobile app, you can book tickets, track flight status, and easily complete your check-in process, making your travel more comfortable.

The information on this page about Smartwings is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Smartwings website. Tripuck cannot be held responsible for any changes to this information.

Last updated: July 26, 2026

Smartwings - Contact Information

Website

www.smartwings.com

Frequently Asked Questions

Smartwings: Before travel, offers various check-in options for its passengers. Online check-in starts 30 hours before the scheduled departure and ends 60 minutes prior to departure.

Smartwings operates flights to 22 cities in 13 countries. Spain, Greece, Italy are among its most popular destinations.

Smartwings ticket prices vary by route and date. The current lowest fare starts from $104. Use the search box above for the latest prices.

Pet Transportation in Cabin: Smartwings only transports cats and dogs in the cabin. The total weight of the animal, including the carrier, must not exceed 8 kg.

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