RwandAir Flight Tickets

15 countries · 21 cities

RwandAir About

RwandAir: RwandAir was established in 2002 and is the national airline of Rwanda, located in East Africa. Its headquarters is in Kigali, the capital of Rwanda, and its main operational hub is Kigali International Airport. With IATA code WB and ICAO code RWD, RwandAir positions itself as a near-full-service airline offering premium-focused services. RwandAir: RwandAir has a wide network of destinations within Africa and beyond. It operates flights to over approximately 30 destinations, which include cities in Europe, Asia, and the Middle East, in addition to those in Africa. This allows the airline to play a significant role in both intra-African and intercontinental travel. RwandAir: In terms of fleet size, RwandAir is equipped with modern aircraft, featuring models from leading manufacturers such as Boeing and Airbus. Among these aircraft are models like the Boeing 737-800 and Airbus A330, which are used for both short and long-haul flights. RwandAir: RwandAir is not a member of any global airline alliance; however, it is recognized as an independent airline known for its unique service quality and customer satisfaction. It stands out with its various service packages and flexibility options offered to passengers. The airline's service packages include Basic, Value, Premium, and Business classes; these packages provide passengers with different levels of flexibility, baggage allowance, and service levels. RwandAir distinguishes itself as a carrier aimed at providing a quality travel experience to its passengers.

Popular departure routes with RwandAir

Direct Flights(36)

BrazzavilleLibreville

Connecting Flights(12)

IstanbulDar Es Salaam

Popular arrival routes with RwandAir

Direct Flights(36)

BrazzavilleLibreville

Connecting Flights(12)

IstanbulDar Es Salaam

RwandAir - Destinations

Tanzania4

Kilimanjaro, Mwanza, Dar Es Salaam +1

Rwanda3

Kamembe, Kigali, Gisenyi

Kenya2

Mombasa, Nairobi

Burundi1

Bujumbura

Republic of the Congo1

Brazzaville

Gabon1

Libreville

South Africa1

Johannesburg

Ethiopia1

Addis Ababa

Turkey1

Istanbul

Cameroon1

Douala

Uganda1

Entebbe

Zambia1

Lusaka

Belgium1

Brussels

United Arab Emirates1

Dubai

Nigeria1

Lagos

RwandAir - Destinations

RwandAir: As one of Africa's growing airlines, it offers its passengers a comprehensive network of destinations. The company operates flights to 26 different destinations, serving a large part of the African continent. Among these destinations are key countries such as Kenya, Tanzania, South Africa, and Nigeria. Additionally, RwandAir provides intercontinental connections with direct flights to London and Brussels in Europe. The airline's main hub is Kigali International Airport, from where travelers can connect through a wide transfer network. RwandAir: Through collaborations and codeshare partnerships, it also offers its passengers the opportunity to reach more destinations. Notable codeshare partners include Qatar Airways, Turkish Airlines, and Brussels Airlines. These partnerships provide passengers with broader global access. Seasonal routes are also added periodically, especially increasing flights to popular tourist destinations during holiday seasons. With this extensive route network, RwandAir offers attractive options for both business and leisure travelers.

RwandAir - Baggage Policy

Cabin Baggage: RwandAir passengers are entitled to carry one piece of cabin baggage during their travels. The maximum weight for this baggage is 10 kg, and its dimensions must fit under the seat or in the overhead compartments. For the Johannesburg route, this weight limit is 7 kg. Baggage is measured and approved during check-in, and extra fees may apply for baggage exceeding the limits. Checked Baggage: Different checked baggage allowances are offered based on the ticket class you choose for your journey. Economy Lite class passengers can carry one piece of baggage weighing 23 kg, while in Economy Saver, Classic, and Flex classes, this allowance increases to two pieces. Business Lite class allows one piece, while Business Saver and Flexi classes have a right to three pieces of 23 kg baggage. The weight of a single piece of baggage cannot exceed 23 kg. For additional baggage needs, you can purchase extra baggage allowance at different rates. Special Baggage: RwandAir transports assistance devices such as wheelchairs free of charge if the passenger is dependent on these devices. Up to 12 kg of bedding, baby diapers, bottles, and a sufficient amount of food for the duration of the journey can be transported free of charge along with a baby carrier. For special baggage such as sports equipment and musical instruments, prior approval may be required, and additional fees may apply if necessary.

RwandAir - Check-in & Seat Selection

Check-in Options: RwandAir's online check-in service starts 48 hours before the flight and ends 3 hours prior. This allows passengers to manage their tickets digitally before heading to the airport. Additionally, check-in can also be done through the RwandAir mobile app. At the airport, kiosks and check-in counters are available. Kiosks typically close 2 hours before the flight, while counters remain open until the last 60 minutes. Boarding pass options include digital, printed, or versions sent via email. Seat Selection: When traveling with RwandAir, seat selection may vary depending on the ticket class. Economy Flexi and all Business Class tickets offer free front seat selection. In other economy class tickets, seat selection is generally paid, but you can also make free seat selections during online check-in. Premium seat options such as extra legroom seats and emergency exit rows are also available, but additional fees may apply for these options.

RwandAir - Meal Service

RwandAir offers its passengers quality meal service during flights. In Economy Class, meals and hot/cold beverages are provided free of charge on both short and long-haul flights. Meals are prepared in an accredited kitchen in Kigali, and menus change monthly, ensuring a continuous supply of fresh and diverse flavors. In Premium Economy, passengers are served champagne, water, or juice before departure, and complimentary food and beverage service is available during the flight. Business Class passengers can enjoy a more personalized service. Special dietary options include vegetarian meals that are clearly indicated, and meals comply with halal standards. Kosher and vegan options are not directly verified, but it may be beneficial to contact the airline in advance for such special requests. For special meal orders, it is important to notify the airline at the time of booking or prior to the flight.

RwandAir - Loyalty Program

RwandAir's loyalty program DreamMiles offers passengers various privileges with the miles they earn from their flights. DreamMiles membership consists of four different tiers: Emerald, Silver, Gold, and Diamond. The entry-level tier, Emerald, provides benefits such as extra baggage and priority on the waiting list using miles. Silver members enjoy an additional 10 kg baggage allowance and earn 25% bonus miles; Gold tier members benefit from 23 kg extra baggage, 50% bonus miles, and complimentary lounge access. The top tier, Diamond members, enjoy privileges such as 32 kg extra baggage, 100% bonus miles, and lounge access for their guests. By collaborating with Qatar Airways, miles can also be used through this airline.

RwandAir - Travel Classes

Economy Class: RwandAir's Economy Class passengers can benefit from many features that provide a comfortable travel experience. The seats can recline up to 15 cm and are equipped with adjustable head and footrests. Each passenger is offered personal AVOD screens and USB ports are available. Throughout the flight, delicious meals are served along with a selection of hot and cold beverages. Economy Class ensures a comfortable journey on both short and long-haul flights. Business Class: RwandAir's Business Class passengers travel with more space and superior comfort. The seats can fully recline and offer ample personal space. Passengers can enjoy a special meal service and experience a pleasant flight with a wide range of beverage options. Business Class also makes your travel even easier by offering privileges such as priority check-in and baggage delivery.

RwandAir - Cancellation & Changes

Cancellation Policy: RwandAir offers flexible policies regarding ticket cancellations. While cancellations may be free for some fare types, others may incur a specific fee. However, passengers have the right to cancel their tickets for free within 24 hours of purchase. After this period, cancellation policies may vary depending on the class and flexibility of the ticket. Change Rules: RwandAir offers some flexibility for date and route changes on certain fare types. A specific fee is generally applied for date changes in most fare classes, but some flexible fares may allow for one free change. Name changes are generally prohibited, so please ensure that you enter the correct information when purchasing your ticket. Refund Process: Refunds for tickets purchased directly from RwandAir are typically processed within 7 business days after the request is made. Refunds are issued using the original payment method. In cases of no-show, a penalty fee has been established for most fare types to be applied 24 hours before departure, but this fee may not apply to flexible fares. Therefore, if you need to make a change to your flight, it is recommended to contact as soon as possible.

RwandAir - Seat Comfort & Entertainment

Seat Comfort and Legroom: RwandAir provides carefully designed seats to offer passengers a comfortable flying experience. In Economy Class, seats typically offer around 76 cm of legroom, providing a comfortable seating area. The seat width is approximately 45 cm. In Business Class, there are wider seating areas with seats that can be converted into a bed position, extending up to about 150 cm. Seats in this class are generally made of leather and offer additional cushioning for extra comfort. In-Flight Entertainment: RwandAir's aircraft offer personal entertainment systems. On Airbus A330 aircraft, screens located on the back of each seat provide passengers with a wide range of movies, series, music, and games. The screens are typically 10-12 inches in size. Wi-Fi service is also available during the flight, but this service is usually chargeable. Additionally, there are USB ports and electrical outlets at the seats, making it easier to charge your devices. Entertainment and Wi-Fi services may vary depending on the length of the flight, and therefore, a wider range of content options may be available on long-haul flights.

RwandAir - Special Services

Unaccompanied Minor Service: RwandAir offers special services to ensure that unaccompanied minors have a safe and comfortable journey. Unaccompanied minors must be between the ages of 5 and 15, and this must be indicated at the time of booking. Children are supervised by RwandAir staff throughout the flight, and responsibility is maintained until they are handed over to an authorized person at the destination. Pregnant Passenger Policy: Pregnant passengers can travel with RwandAir until the 36th week. However, a doctor's report is required starting from the 28th week. This report must confirm that the pregnancy is progressing healthily and that there are no risks during the flight. Passengers are advised to consult their doctors to assess their health status before traveling. Assistance for Disabled Passengers: RwandAir facilitates travel for disabled passengers by offering a wide range of services. Wheelchair assistance must be requested at the time of booking. Additionally, the ground crew and cabin staff provide necessary assistance to passengers during boarding, disembarking, and throughout the flight. It is recommended that assistance requests be communicated at least 48 hours before travel. Other Services: The baby bassinet or cot service provides a comfortable experience for families traveling with infants. There are special lounges for VIP and CIP passengers, priority boarding options, and exclusive welcome services. Special discounts and benefits are available for group bookings, and it is advised that such reservations be made early.

RwandAir - Pet Transport Policy

Cabin Pet Transport: RwandAir does not allow pets to be transported in the cabin. Therefore, it is not possible to have your pets with you in the cabin during the flight. Cargo/Baggage Section Transport: RwandAir does not offer a specific service for transporting pets in the cargo or baggage section. No weight or breed restrictions have been specified for transporting large or small pets. Required Documents and Rules: There is no information provided regarding the necessary documents or rules for transporting pets when traveling with RwandAir. This airline does not specify a policy for guide or support animals, and no special arrangements have been made for pets during the booking process.

RwandAir - Travel Tips

I recommend making an early reservation to catch the best ticket prices for your trip with RwandAir. If you have the option to travel with flexible dates, mid-week flights can often be more affordable. When selecting seats, you might prefer the exit rows with more legroom, but these seats are usually offered for an additional fee. At the airport, remember that RwandAir typically operates from Kigali International Airport; here, there may be lounge access available exclusively for Business Class passengers to relax. If you have connecting flights, you can use your time efficiently by carefully planning your connection times. RwandAir's mobile app provides easy access to reservation management, check-in procedures, and flight information, making it a handy tool during your travels.

The information on this page about RwandAir is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official RwandAir website. Tripuck cannot be held responsible for any changes to this information.

Last updated: August 10, 2026

RwandAir - Contact Information

[email protected]

Website

www.rwandair.com

Frequently Asked Questions

Check-in Options: RwandAir's online check-in service starts 48 hours before the flight and ends 3 hours prior. This allows passengers to manage their tickets digitally before heading to the airport.

RwandAir operates flights to 21 cities in 15 countries. Tanzania, Rwanda, Kenya are among its most popular destinations.

RwandAir ticket prices vary by route and date. The current lowest fare starts from $386. Use the search box above for the latest prices.

RwandAir offers its passengers quality meal service during flights. In Economy Class, meals and hot/cold beverages are provided free of charge on both short and long-haul flights.

Cancellation Policy: RwandAir offers flexible policies regarding ticket cancellations. While cancellations may be free for some fare types, others may incur a specific fee.

Cabin Pet Transport: RwandAir does not allow pets to be transported in the cabin. Therefore, it is not possible to have your pets with you in the cabin during the flight.

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