Jetstar Airways Flight Tickets
Low Cost · 10 countries · 33 cities
Jetstar Airways About
Jetstar Airways: Jetstar Airways is a low-cost airline established in Australia in 2004 and fully owned by Qantas Group. Based in Melbourne, Jetstar operates as part of Qantas's "dual brand" strategy. Its first flight took place on May 25, 2004, on the Newcastle-Melbourne route. Jetstar Airways serves 19 domestic destinations within Australia and 13 international destinations. Since 2004, Jetstar Group has transported over 300 million passengers and offers more than 5,000 flights weekly to a total of 58 destinations across 18 countries and regions. Fleet: The Jetstar Airways fleet primarily consists of Airbus A320 family and Boeing 787-8 aircraft. While the group has more than 115 aircraft in total, Jetstar Airways specifically operates a fleet of approximately 76 aircraft. Jetstar is not a member of any global airline alliance (Star Alliance, oneworld, SkyTeam), but it has a wide network thanks to its connection with Qantas. Fare Brands: Jetstar Airways offers its passengers a variety of fare brands. These include Starter, Starter Plus, Starter Max, and Flex Bundle. Starter is a basic package, with services such as seat selection, meals, and baggage available for an additional fee. Starter Plus includes checked baggage and some additional options on top of the basic fare. Starter Max offers more flexibility, while Flex Bundle is the most flexible package, providing the right to make changes and more comprehensive flexibility. Jetstar does not offer a traditional Business Class, but some long-haul routes have extra service options available.
Popular departure routes with Jetstar Airways
Direct Flights(60)
Popular arrival routes with Jetstar Airways
Direct Flights(60)
Jetstar Airways - Destinations
Australia17
Melbourne, Brisbane, Launceston +14
New Zealand5
Auckland, Dunedin, Christchurch +2
Thailand2
Bangkok, Phuket
Japan2
Tokyo, Osaka
Indonesia2
Jakarta, Denpasar (Bali)
United States1
Honolulu
Philippines1
Manila
Fiji1
Nadi
China1
Beijing
Singapore1
Singapore
Jetstar Airways - Destinations
Jetstar Airways: As a low-cost carrier based in Australia, it offers a wide domestic and international route network. While operating flights to 19 different points within Australia, it serves 13 different destinations internationally. As part of Jetstar Group's overall operations, flights are offered to a total of 58 destinations across 18 countries and regions. Melbourne and Sydney, the major cities of Australia, are the main hubs of Jetstar Airways, providing transfer opportunities to a wide destination network from these airports.
Popular routes include domestic flights such as Melbourne-Sydney, Sydney-Gold Coast, and Melbourne-Perth. Among international routes, destinations like Bali, Tokyo, and Auckland stand out. Jetstar Airways may seasonally increase its operations at certain destinations, especially tending to increase the number of flights to popular tourist areas during holiday periods. Being part of the Qantas Group, it offers passengers more connection options through codeshare agreements with Qantas. This allows passengers to easily access Qantas's extensive international network.
Jetstar Airways - Baggage Policy
Hand Luggage / Cabin Baggage: When traveling with Jetstar Airways, Economy Class passengers are entitled to 7 kg of hand luggage. This allowance is distributed as one large piece and one small personal item. The small item must fit under the seat and has dimensions of 40 × 30 × 20 cm, while the large piece is placed in the overhead compartment and measures 56 × 36 × 23 cm. Business Class passengers are allowed two pieces of hand luggage. A single piece of hand luggage should generally not exceed 10 kg.
Checked Baggage: Economy Class ticket holders can purchase checked baggage allowance of up to a maximum of 40 kg. Options start from 15 kg and increase in increments of 5 kg up to 40 kg. Business Class passengers are entitled to 30 kg of free checked baggage allowance and can purchase an additional 10 kg, allowing them to reach a total of 40 kg. Each baggage piece must not exceed 32 kg, and excess baggage can be purchased online at more favorable rates.
Special Baggage: Sports equipment, bicycles, and oversized items are generally subject to additional charges. Strollers can be carried in the cabin if they do not exceed hand luggage dimensions when folded and are securely packaged, and this is free for passengers traveling with children. However, wheelchairs weighing over 32 kg must be transported as cargo. The transport of pets in the cabin is generally not possible and is provided through cargo services.
Jetstar Airways - Check-in & Seat Selection
Check-in Options: When traveling with Jetstar Airways, online check-in opens 48 hours before departure and continues until 1 hour before the flight. You can also check in via the mobile app, which is Jetstar's own application. Kiosks and counters at the airport are also among your check-in options. Counter check-in usually closes 1-2 hours before the flight time. You can download your boarding pass to your mobile device and show it, or receive it via email and keep a printed format with you. Additionally, an automatic check-in feature is available, allowing you to receive your boarding pass directly via email.
Seat Selection: When traveling with Jetstar Airways, seat selection is generally subject to a fee, but free seat selection may be available with certain packages. It is also possible to select your seat during online check-in, although you may need to pay an extra fee for premium seats. Premium options such as seats offering extra legroom, seats in the emergency exit row, and front row seating are also available. These seats are ideal for passengers seeking a more comfortable travel experience.
Jetstar Airways - Meal Service
When traveling with Jetstar Airways, meal service is generally offered for a fee. In Economy Class, you can purchase a variety of snacks, hot and cold light meals, and beverages throughout the flight. However, some package deals may include meals or in-flight vouchers. While a wider range of meal options is available on long-haul international flights, lighter snacks are typically found on short-haul flights.
Although there is no distinct full-service model for Business Class passengers, different packages and pre-selectable meals are offered, especially on long-haul 787 flights. Special dietary options may vary depending on the menu, so it is recommended to pre-order your preferred meal at least 24 hours before your flight to ensure you have a better chance of getting the meal you want during your journey.
Jetstar Airways - Loyalty Program
Jetstar Airways does not have its own loyalty program, but it offers passengers the opportunity to earn miles through the frequent flyer programs of various partner airlines. These include Qantas Frequent Flyer, Emirates Skywards, and JAL Mileage Bank. Qantas Frequent Flyer members can earn Status Credits on Jetstar flights and use Qantas Points for eligible Jetstar tickets and additional services. Emirates Skywards members can accumulate Skyward Miles on international Jetstar flights. JAL Mileage Bank members can earn JAL Mileage on Jetstar Japan flights. These programs add value to your travel with different benefits and ways to accumulate miles. However, Jetstar Airways does not have a loyalty program under its own brand.
Jetstar Airways - Travel Classes
Starter Flex: The Starter Flex package offered by Jetstar Airways provides passengers with a flexible travel experience. In this package, the cabin baggage limit is set at 7 kg, but this limit can increase to 14 kg on domestic flights within Australia and New Zealand. Passengers can choose between standard or Upfront seat selection. Additionally, during the flight, they can take advantage of snack or meal and beverage options with a voucher. Another advantage of this package is the opportunity to earn miles with Jetstar's partner airlines, allowing you to gain extra benefits during your travels. Starter Flex is particularly suitable for passengers who wish to make changes to their travel dates.
Jetstar Airways - Cancellation & Changes
Cancellation Policy: When traveling with Jetstar Airways, the ticket cancellation policy depends on the type of ticket you purchased. Generally, there is no 24-hour free cancellation right. However, for some tickets, only fare credit or partial refund may be possible. If your flight is significantly changed for reasons within Jetstar's control and this change is three hours or more from your departure time, you may have the right to a refund.
Change Rules: You have the option to change the date, time, and name on Jetstar Airways tickets. However, these changes usually come with a fare difference and a change fee. In higher fare classes, changes to the departure and arrival points may also be made. Since all changes require rebooking, it is recommended to plan accordingly.
Refund Process: In the refund process, the full amount paid is refunded if the ticket has not been used at all. In the case of partial use of the ticket, the difference between the amount paid and the fare for the traveled portion is refunded. Refunds are generally made to the original payment method. In the case of a no-show, the refund rights for unused tickets are limited, but in some cases, unused taxes and fees may be claimed.
Jetstar Airways - Seat Comfort & Entertainment
Seat Comfort and Legroom: Jetstar Airways offers a comfortable travel experience on its aircraft. In Economy Class, the seats typically have a legroom of 73-78 cm and a width of approximately 43 cm. The seats are covered with soft fabric materials and provide an ergonomic seating experience. In Business Class, there are wider and more comfortable seats, which have a legroom of about 96 cm and a width of 50 cm. Additionally, Business Class seats offer a greater reclining angle, allowing for a more comfortable sleep on long flights.
In-Flight Entertainment: Jetstar Airways provides its passengers with a variety of options for in-flight entertainment. On most 787 aircraft, there are seatback entertainment screens featuring over 70 movies, many TV series, and music options. Entertainment systems are generally chargeable, but this service is included in Business Class tickets. Although Wi-Fi service is not yet widespread on flights, passengers can access entertainment content through the entertainment platform Jetstar Entertainment+ on their own devices. This system is commonly used, especially on A320 and A321 fleets, offering various entertainment content for a reasonable fee. It is recommended to bring your headphones and chargers for a better experience on each flight.
Jetstar Airways - Special Services
Unaccompanied Minor Service: Jetstar Airways offers an unaccompanied minor service for children aged 5 to 11. To ensure your child's journey is safe, you must request this service at the time of booking. Unaccompanied minors receive special attention from both the ground staff and cabin crew during their flights.
Pregnant Passenger Policy: Pregnant passengers can travel without any medical report until the 28th week. Between the 28th and 36th weeks, a medical report signed by a doctor is required. Travel is not recommended after the 36th week.
Assistance for Disabled Passengers: Jetstar provides various assistance, including wheelchair support. Indicating the necessary assistance during booking ensures better service on the day of travel. Special assistant services are also available for passengers with hearing or visual impairments.
Other Services: Baby cots can be provided for passengers traveling with infants. Priority boarding services are also offered. Special arrangements can be made for group bookings, and VIP/CIP services are available. Each of these services is designed to make your journey more comfortable.
Jetstar Airways - Pet Transport Policy
This airline does not transport pets.
Jetstar Airways - Travel Tips
It is important to plan your trip as early as possible to catch the best ticket prices with Jetstar Airways. By making early reservations and choosing flexible travel dates, you can find advantageous prices. When selecting your seat, you may prefer the emergency exit row for extra legroom, allowing for a more comfortable journey. Sitting at the front of the plane can help you disembark quickly upon arrival, while sitting at the back may offer a more tranquil travel experience. Jetstar's mobile app allows you to track your flight status and check in quickly. At the airport, Jetstar typically operates from designated terminals, so it can be helpful to check terminal information before your journey. Allowing sufficient time for your connecting flights can provide a stress-free transfer experience.
The information on this page about Jetstar Airways is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Jetstar Airways website. Tripuck cannot be held responsible for any changes to this information.
Last updated: August 10, 2026
Jetstar Airways - Contact Information
Frequently Asked Questions
Hand Luggage / Cabin Baggage: When traveling with Jetstar Airways, Economy Class passengers are entitled to 7 kg of hand luggage. This allowance is distributed as one large piece and one small personal item.
Check-in Options: When traveling with Jetstar Airways, online check-in opens 48 hours before departure and continues until 1 hour before the flight. You can also check in via the mobile app, which is Jetstar's own application.
Jetstar Airways operates flights to 33 cities in 10 countries. Australia, New Zealand, Thailand are among its most popular destinations.
Jetstar Airways ticket prices vary by route and date. The current lowest fare starts from $138. Use the search box above for the latest prices.
When traveling with Jetstar Airways, meal service is generally offered for a fee. In Economy Class, you can purchase a variety of snacks, hot and cold light meals, and beverages throughout the flight.
Jetstar Airways does not have its own loyalty program, but it offers passengers the opportunity to earn miles through the frequent flyer programs of various partner airlines. These include Qantas Frequent Flyer, Emirates Skywards, and JAL Mileage Bank.
Cancellation Policy: When traveling with Jetstar Airways, the ticket cancellation policy depends on the type of ticket you purchased. Generally, there is no 24-hour free cancellation right.
This airline does not transport pets.
