JetSmart Flight Tickets
Low Cost · 6 countries · 22 cities
JetSmart About
JetSMART: JetSMART is a South American ultra-low-cost airline founded in 2016, based in Santiago, Chile. As part of the Indigo Partners group, JetSMART operates under separate brands in Chile, Argentina, Peru, and Colombia. The airline's main hubs include Santiago de Chile (SCL), Buenos Aires–Jorge Newbery (AEP), Buenos Aires–Ezeiza (EZE), Lima (LIM), Medellín (MDE), and Bogotá (BOG). However, which hub is active at any given time can vary depending on the country and season. JetSMART is not a member of major alliances such as Star Alliance, oneworld, or SkyTeam. Fleet: JetSMART's fleet consists entirely of Airbus aircraft, primarily including the Airbus A320-200, A320neo, and A321neo models. The airline has a fleet of approximately 45-50 aircraft and is known for its low-cost business model. JetSMART serves around 80-90 domestic and international destinations across South America; this number can vary based on opened and closed routes. Young Fleet: The airline has a young fleet characterized by animal-themed exterior designs. The Airbus A320 aircraft are equipped with RNP-AR, a satellite-supported approach technology for more efficient landings. With its services, JetSMART offers an attractive option for travelers seeking economical travel.
Popular departure routes with JetSmart
Direct Flights(9)
Buenos AiresIguazu
2.010 ₺
BarranquillaBogota
2.874 ₺
San Andres IslandCali
3.921 ₺
Buenos AiresSantiago
7.539 ₺
Buenos AiresRio De Janeiro
8.393 ₺
SantiagoSao Paulo
8.999 ₺
Buenos AiresFlorianopolis
9.562 ₺
Buenos AiresLima
13.879 ₺
Buenos AiresRecife
24.115 ₺
Connecting Flights(18)
Popular arrival routes with JetSmart
Direct Flights(9)
Buenos AiresIguazu
2.010 ₺
BarranquillaBogota
2.874 ₺
San Andres IslandCali
3.921 ₺
Buenos AiresSantiago
7.539 ₺
Buenos AiresRio De Janeiro
8.393 ₺
SantiagoSao Paulo
8.999 ₺
Buenos AiresFlorianopolis
9.562 ₺
Buenos AiresLima
13.879 ₺
Buenos AiresRecife
24.115 ₺
Connecting Flights(18)
JetSmart - Destinations
Colombia6
San Andres Island, Bucaramanga, Bogota +3
Chile5
Arica, Calama, La Serena +2
Argentina5
San Carlos de Bariloche, El Calafate, Iguazu +2
Brazil4
Florianopolis, Rio De Janeiro, Sao Paulo +1
Peru1
Lima
Dominican Republic1
Punta Cana
JetSmart - Destinations
JetSmart: As a South America-based ultra-low-cost airline, it offers a wide range of destinations. The company's operations are primarily concentrated in Chile, Argentina, Peru, and Colombia. Covering approximately 80-90 domestic and international destinations, JetSmart operates from key hubs such as Santiago de Chile (SCL), Buenos Aires–Jorge Newbery (AEP), Buenos Aires–Ezeiza (EZE), Lima (LIM), Medellín (MDE), and Bogotá (BOG).
JetSmart's routes connect major cities and tourist centers in South America. Particularly, flights between Santiago and Buenos Aires rank among the most popular routes. Additionally, flights through cities like Lima, Medellín, and Bogotá provide passengers with a broad network. By offering seasonal routes, it organizes more flights to additional destinations based on demand during specific periods.
JetSmart does not collaborate with other airlines through codeshare agreements; however, its extensive connection network offers passengers numerous transfer opportunities. The many destinations offered in line with the low-cost service model present attractive options for travelers seeking economical travel in South America.
JetSmart - Baggage Policy
Carry-On Baggage: At JetSmart, one personal item that fits under the seat is included in the base ticket price. There is no specific weight or size limit for these personal items. Additionally, the cabin baggage that can be purchased optionally can weigh up to 10 kg and have dimensions of 55 x 35 x 25 cm. Wheels, handles, and pockets are included in these measurements. Carry-on baggage rights may vary according to different ticket packages.
Checked Baggage: Checked baggage is not included in JetSmart ticket prices and must be purchased separately. Each checked bag can weigh a maximum of 23 kg and must not exceed a total size of 158 cm. Passengers can purchase up to 5 checked bags. An additional fee may apply for bags over 23 kg, but bags heavier than 32 kg are not accepted. Oversized bags can exceed 158 cm but must not exceed 230 cm. Some special items, such as surfboards, may be accepted up to 300 cm.
Special Baggage: JetSmart considers properly packaged bicycles, golf bags, skis/surfboards, and musical instruments as sports or oversized baggage. Additional fees and specific limits may apply for these items. Guitars and bass guitars may be classified as oversized baggage. Strollers can be transported subject to airport regulations, but no specific weight or size limit information has been provided.
JetSmart - Check-in & Seat Selection
Check-in Options: At JetSMART, online check-in starts 72 hours before departure and ends 40 minutes before the flight. This time may vary according to specific regional rules, so it is important to check on a reservation or route basis. After online check-in, you can use your digital or printed boarding pass. Airport counter check-in or boarding pass printing may incur an additional fee. There is no clear information regarding check-in options through the JetSMART mobile app; however, no standard policy regarding airport kiosks has been specified.
Seat Selection: As a low-cost airline, JetSMART generally offers seat selection for a fee. If you do not purchase a seat, the system will assign you a random seat, and this process does not incur an extra charge. Paid seat options include front rows, emergency exit rows, and SMART seats that offer more legroom. Quick Exit seats are ideal for passengers who want to exit quickly. Apart from random seat assignment during online check-in, there is no option for free seat selection.
JetSmart - Meal Service
Meal Service: JetSmart, as a low-cost airline, generally offers food and beverage services for a fee. Passengers can purchase the food and drinks they desire during the flight. There is no complimentary meal service, and passengers only pay for the items they order. JetSmart's menu does not highlight any specific brand or café concept. While reliable information about special diet options such as vegetarian, vegan, halal, kosher, or gluten-free is not available, it is recommended to prepare in advance for such needs. Meal options may vary depending on the flight duration, but generally, meal service is limited on short-haul flights. There is no option for meal pre-ordering, so you will need to specify your requests during the flight.
JetSmart - Loyalty Program
JetSMART Airlines, although it does not offer a traditional frequent flyer program, provides its passengers with various benefits through a special club membership called "Club de Descuentos". By joining this club, you have the opportunity to save on every flight. There are two types of membership options available: "Membresía Estándar" and "Membresía Grupal". Membresía Estándar covers you and one guest, while Membresía Grupal includes you and a group of up to five people. An annual fee is paid for membership, and this fee is collected only once. On your first trip, you can enjoy the maximum savings provided by your membership, and you can continue to benefit from the advantages on your subsequent flights. With this club, you can catch special offers on every flight with JetSMART.
JetSmart - Travel Classes
Smart: The standard fare category offered by JetSMART is called SMART. This class provides the passenger with transportation from the departure point to the arrival point, the right to carry one small carry-on bag or personal item, and random seat selection. The personal item can measure up to 45 x 35 x 25 cm and weigh 10 kg, including wheels, handles, and pockets. Larger cabin baggage, checked baggage, pre-selected seats, and in-flight food services are not included in this class; these can be purchased for an additional fee.
Seat Options: JetSMART offers various seat options to its passengers. Passengers can choose from front row seats for an additional fee, SMART seats in rows 2-4, quick exit seats located in rows 5-11, and standard seats generally in rows 15-32. Otherwise, seats are randomly assigned by JetSMART.
Baggage Options: Passengers can purchase the right to carry larger cabin baggage (55 x 35 x 25 cm) and checked baggage (23 kg and 158 linear cm) for an additional fee. These options depend on the travel route and purchase conditions.
JetSmart - Cancellation & Changes
Cancellation Conditions: JetSmart generally does not offer voluntary ticket cancellations, meaning it does not grant cancellation rights based on the type of ticket. However, if the purchase is made at least 20 days before the flight date, it can be canceled within 48 hours of the purchase. There is no option for free cancellation; therefore, flexibility in making changes takes precedence over cancellations.
Change Rules: Changes to date, route, flight, and passenger name are possible for all ticket types; however, a change fee per passenger and per flight, along with any fare difference, will be charged for each change. Changes must be completed at least one hour before the flight's departure time. It is not possible to make changes at the airport or after departure. With the Smarticket Flexible Travel Option, changes can be made for a fee of 30 USD per passenger per leg.
Refund Process: JetSmart does not specify a universal processing time for voluntary refunds. Refunds can be made to the original payment method or offered as a voucher. In the case of a no-show, the right to make changes or refunds thereafter may be lost. In the event of airline cancellations or major flight changes, rebooking or refunds will be made in accordance with passenger rights laws.
JetSmart - Seat Comfort & Entertainment
Seat Comfort and Legroom: JetSmart, as a low-cost airline, offers various seat options. Passengers can choose seats like "Front Row," "Full Comfort," "Smart," and "Quick Exit" for more comfort. The legroom in standard seats is generally in the range of 71-76 cm, while the seat width is approximately 43-46 cm. The seats are typically fabric-covered and have a basic recline angle. An extra fee may be charged for seat selection, and these fees vary based on the location and features of the chosen seat.
In-Flight Entertainment: JetSmart flights typically do not have personal screens or a comprehensive entertainment system. This requires passengers to provide their own entertainment using their devices during the flight. Since JetSmart operates short-haul flights, in-flight Wi-Fi service is not offered. Therefore, passengers are advised to download content to their devices in advance. It is important to keep your devices charged as there are no USB or electrical outlets at the seats. The minimal entertainment service aligns with JetSmart's ultra-low-cost business model.
JetSmart - Special Services
Unaccompanied Minor Service: JetSmart does not offer unaccompanied minor service for a specific age range. However, it is recommended that children travel accompanied by their parents or legal guardians for safety.
Pregnant Passenger Policy: Pregnant passengers can travel without a medical certificate until the 28th week of their pregnancy, provided there are no health issues. In later weeks, especially if there are risks or medical complications, a doctor's note may be required.
Assistance for Disabled Passengers: JetSmart provides wheelchair service for disabled passengers. This service can be requested during booking or at the airport prior to departure. Additionally, staff support is available for other assistance needs.
Other Services: JetSmart does not offer crib service for infants, but passengers can carry strollers free of charge. VIP/CIP services are not available, but priority boarding is offered for an additional fee. Special offers and arrangements can be made for group bookings.
JetSmart - Pet Transport Policy
Pet Transport in Cabin: When traveling with JetSmart, only cats and dogs can be transported in the cabin. Your pet's carrier, along with your pet, must have a maximum weight of 10 kg. The carrier must be a maximum of 38 cm long, 35 cm wide, and 22 cm high. The bag must be soft, closed, waterproof, and have adequate ventilation. Each passenger can carry only one pet, and there is a maximum limit of 4 pets per flight. Pets must be at least 3 months old and must remain in their carriers throughout the flight.
Transport in Cargo/Baggage Section: JetSmart does not allow pets to be transported in the cargo section. All pets must travel in the cabin under specified conditions.
Required Documents and Rules: A veterinary health certificate is required to travel with your pet. This certificate must indicate the pet's age, vaccination status, and that it is fit for travel, and it must be valid for no more than 10 days prior to travel. Additional documents may be required for international flights. There is no special procedure for guide or support animals. It is recommended to plan ahead for reservations. Travel is not permitted in the first row or emergency exit seats.
JetSmart - Travel Tips
When traveling with JetSmart, purchasing your ticket as early as possible can help you secure the best prices with JetSmart, a low-cost airline. Being flexible with your travel dates allows you to take advantage of promotional ticket opportunities. When choosing your seat, you may prefer the exit row seats if you want to stretch your legs comfortably. The front rows are ideal for those who want to exit the plane quickly.
JetSmart's hub is at Santiago, Chile (SCL) airport, where processes generally move quickly. Since lounge access is not a standard service for ultra-low-cost carriers, you can use their mobile app to check flight status or manage other travel details during wait times. By planning your time well during connecting flights, you can avoid long waiting periods.
The information on this page about JetSmart is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official JetSmart website. Tripuck cannot be held responsible for any changes to this information.
Last updated: October 28, 2026
JetSmart - Contact Information
Frequently Asked Questions
Carry-On Baggage: At JetSmart, one personal item that fits under the seat is included in the base ticket price. There is no specific weight or size limit for these personal items.
Check-in Options: At JetSMART, online check-in starts 72 hours before departure and ends 40 minutes before the flight. This time may vary according to specific regional rules, so it is important to check on a reservation or route basis.
JetSmart operates flights to 22 cities in 6 countries. Colombia, Chile, Argentina are among its most popular destinations.
JetSmart ticket prices vary by route and date. The current lowest fare starts from $45. Use the search box above for the latest prices.
Meal Service: JetSmart, as a low-cost airline, generally offers food and beverage services for a fee. Passengers can purchase the food and drinks they desire during the flight.
JetSMART Airlines, although it does not offer a traditional frequent flyer program, provides its passengers with various benefits through a special club membership called "Club de Descuentos". By joining this club, you have the opportunity to save on every flight.
Cancellation Conditions: JetSmart generally does not offer voluntary ticket cancellations, meaning it does not grant cancellation rights based on the type of ticket. However, if the purchase is made at least 20 days before the flight date, it can be canceled within 48 hours of the purchase.
Pet Transport in Cabin: When traveling with JetSmart, only cats and dogs can be transported in the cabin. Your pet's carrier, along with your pet, must have a maximum weight of 10 kg.
