Arajet Flight Tickets
12 countries · 13 cities
Arajet About
Arajet: Arajet is a low-cost airline based in the Dominican Republic, established in 2021. The airline began its commercial operations in September 2022, using Las Américas International Airport (SDQ) in Santo Domingo as its main hub, while Punta Cana International Airport (PUJ) serves as a significant operational base. The airline is not a member of global airline alliances such as Star Alliance, oneworld, or SkyTeam. However, it joined the International Air Transport Association (IATA) in 2025, which has increased its international recognition. Fleet: Arajet has a fleet consisting solely of Boeing 737 MAX 8 aircraft, operating a total of 13 planes. The airline serves approximately 27 destinations, covering a wide area between the Caribbean, North America, Central America, and South America. In 2025, it transported 1,480,278 passengers, showing a 37% increase compared to the previous year. Service Model: Arajet operates in the low-cost airline category by offering a single economy-style cabin and providing separately priced optional services instead of traditional full-service or business class cabins. The company does not offer a loyalty program or frequent flyer program, and there are no additional services such as Wi-Fi or entertainment applications on its flights. Santo Domingo serves as the airline's main connection hub, providing passengers with affordable and efficient travel options.
Popular departure routes with Arajet
Direct Flights(2)
Connecting Flights(16)
Popular arrival routes with Arajet
Direct Flights(2)
Connecting Flights(16)
Arajet - Destinations
Mexico2
Cancun, Mexico City
Colombia1
Bogota
United States1
New York
Argentina1
Buenos Aires
Brazil1
Sao Paulo
Guatemala1
Guatemala City
Ecuador1
Guayaquil
Jamaica1
Kingston
Peru1
Lima
Dominican Republic1
Punta Cana
Chile1
Santiago
Canada1
Toronto
Arajet - Destinations
Arajet: Arajet is a low-cost airline that started operations in 2022, based in the Dominican Republic. The airline's main hub is Las Américas International Airport in Santo Domingo, and it also uses Punta Cana International Airport as a significant base. Arajet operates flights to approximately 27 destinations in the Caribbean, North America, Central America, and South America, providing passengers with a wide route network.
Arajet's flight network: The flight network of Arajet generally covers short and medium-haul destinations, offering various transfer opportunities by using Santo Domingo as the main connecting hub. Passengers can easily reach different countries through this hub. Although the airline is not a member of any global airline alliance, it occasionally opens seasonal routes to provide passengers with more travel options. Popular routes of Arajet include the favorite tourist cities in the Caribbean and major hubs on the American continent.
Arajet - Baggage Policy
Cabin Baggage: When traveling with Arajet, each passenger is allowed to carry one personal item. The maximum dimensions of this item are 40 x 25 x 20 cm, and its weight must not exceed 6 kg, fitting under the seat in front of you. Cabin baggage is not included in every fare, but it can be purchased in advance at a more affordable price. The maximum dimensions for cabin baggage are 56 x 46 x 25 cm, and its weight is 12 kg. Due to space limitations, such baggage is generally accepted in limited quantities.
Checked Baggage: Some of Arajet's fares do not include checked baggage. However, it can be added at more advantageous prices when purchased in advance. The maximum weight for checked baggage is 23 kg, with dimensions limited to 158 cm. Extra weight packages are available for up to 32 kg. While up to three pieces of baggage can be purchased online, additional pieces can be added at the airport. There is no baggage allowance for infants, but mobility equipment such as strollers can be transported free of charge.
Special Baggage: Special baggage includes sports equipment, musical instruments, and strollers. Sports equipment is accepted as long as it does not exceed 32 kg and a total size of 366 cm. Musical instruments can be transported for a fee ranging from approximately 50-65 USD, depending on the time of purchase. While strollers can be transported free of charge, motorized or pressurized equipment is not accepted. It is recommended to make a reservation in advance for the transportation of special baggage.
Arajet - Check-in & Seat Selection
Check-In Options: When flying with Arajet, you can start your online check-in process 24 hours before departure. You can also check in through the mobile app or airport kiosks. Extra fees may apply when checking in at airport counters, so online check-in is recommended. You can store your boarding pass on your mobile device or receive it via email; you can also use a printed boarding pass. An automatic check-in service is not offered, so you will need to complete the process manually.
Seat Selection: At Arajet, seat selection generally varies depending on the ticket package purchased. Free seat selection is available in the Classic, Comfort, and Extra packages. In other packages, an additional fee may be charged for seat selection. Free seat selection is not offered during online check-in. Premium seat options, such as front rows and emergency exit rows that offer more legroom, are typically priced higher and can be selected for an extra fee at the time of booking.
Arajet - Meal Service
Meals and beverages are not offered for free on flights with Arajet. All food and drink options can be purchased through the in-flight sales menu. Various fresh foods, appealing snacks, and beverages offered under Arajet's "El Colmadito" brand are designed to make your journey enjoyable. The menu includes options such as hot drinks, alcoholic beverages, and special drink combinations. However, the availability of certain products and brands may vary depending on the route and limited stock situation. There is no definitive information regarding special diet options (vegetarian, vegan, halal, kosher, gluten-free) and pre-order services. There is no difference in meal service for short and long-haul flights; food and beverages are provided for purchase on both distances.
Arajet - Loyalty Program
Arajet airline does not offer a traditional loyalty program or frequent flyer program. Therefore, there is no opportunity to earn or redeem flight miles. There is no specific mileage earning or redemption scheme for Arajet flights, nor are there airline partners or a co-branded credit card exclusive to Arajet. However, there are various travel reward portals and platforms where you can book your Arajet tickets while planning your travel. For example, platforms like Scene+ Travel that offer fixed-value travel rewards may allow you to make reservations with Arajet. Therefore, when traveling with Arajet, you may consider utilizing alternative reward systems.
Arajet - Travel Classes
Light Trip: The Light Trip package is designed specifically for short and light travels. In this package, passengers are entitled to one personal item with dimensions of 38x23x18 cm and a weight of 6 kg. Cabin baggage and checked baggage services are available for an additional fee. Seat selection is done randomly, and additional services like priority access are also subject to extra charges. Changes are not allowed in this package.
Basic Flexibility: The Basic Flexibility package is ideal for passengers who want a bit more flexibility. This package includes one personal item with dimensions of 38x23x18 cm and a weight of 6 kg, as well as one cabin baggage with dimensions of 56x46x25 cm and a weight of 12 kg. Checked baggage service may be subject to an additional fee. Seat selection is available, and priority access can be provided for an extra charge. Changes can be made, but additional fees and fare differences may apply.
Checked Baggage: The Checked Baggage package is aimed at passengers who need checked baggage during their travels. Passengers are entitled to one personal item with dimensions of 38x23x18 cm and a weight of 6 kg. It includes one checked baggage with a maximum total dimension of 158 cm and a weight of 23 kg. Cabin baggage may be subject to an additional fee. Seat selection is offered, while priority access is subject to an extra charge. Changes can be made with additional fees and fare differences.
Maximum Comfort: The Maximum Comfort package is ideal for passengers who want maximum comfort and all services included in their travels. Passengers have one personal item with dimensions of 38x23x18 cm and a weight of 6 kg, along with one cabin baggage with dimensions of 56x46x25 cm and a weight of 12 kg. Additionally, it includes one checked baggage with a maximum total dimension of 158 cm and a weight of 23 kg. Seat selection can be made in the back, middle, and front areas of the aircraft. Priority access is included in this package. Changes can be made, and only fare differences apply.
Arajet - Cancellation & Changes
Cancellation Policy: Arajet offers Refund Flex, an optional service for ticket cancellations. If you add Refund Flex when purchasing your ticket, you can receive a full refund of your ticket price for cancellations made up to 24 hours before your flight. However, this service is valid only if check-in has not been completed and more than 24 hours remain before the flight. Refund Flex is non-refundable once purchased.
Change Rules: Changes to dates and routes at Arajet are subject to the rules of the purchased ticket and applicable fare differences. While there is no clear information regarding name changes, flexible ticket options may provide advantages for changes. In cases of no-show, passengers lose the right to make changes.
Refund Process: Refunds cover the full ticket price and additional services along with Refund Flex. Refunds are processed within 30 days to the original payment method or within 48 hours as a coupon. No refunds are provided in no-show situations. This process allows passengers to comfortably change their travel plans.
Arajet - Seat Comfort & Entertainment
Arajet's Boeing 737 MAX 8 aircraft prioritize passenger seat comfort. Economy Class features a 3-3 seating arrangement with 189 seats. The legroom varies between approximately 71-76 cm, and the seats are covered in night blue leather, providing an aesthetic and comfortable travel experience. In Business Class, there are 8 seats arranged in a 2-2 configuration, with a legroom of around 91 cm. This class offers a more comfortable flight experience with wider seating and extra legroom.
As for the in-flight entertainment system, Arajet's aircraft do not offer seatback screens, wireless entertainment options, or Wi-Fi service. Passengers are advised to download content to their own devices before the flight. However, each seat is equipped with a USB Type A port, allowing you to charge your devices. Additionally, some aircraft have plastic device holders for phones or tablets. In terms of content provision, Arajet offers passengers additional reading options with its in-flight magazine *Conexiones Arajet*.
Arajet - Special Services
Unaccompanied Minor Service: Arajet does not offer unaccompanied minor service for children under the age of 16. Children in this age group must travel with an adult aged 16 or older.
Pregnant Passenger Policy: Pregnant passengers may be required to present a medical report if they have passed the 32nd week of pregnancy. It is important to inform about your pregnancy status during the booking process.
Assistance for Disabled Passengers: Arajet provides wheelchair service at the airport for passengers with limited mobility. To ensure this service, you must request it at least 24 hours before your flight and arrive at the airport 3 hours prior to your flight. Wheelchairs or other assistive devices are transported free of charge in the baggage compartment.
Other Services: There is no specific information available regarding baby cradle reservations or VIP/CIP services at Arajet. Priority boarding may vary based on factors such as check-in time, seat selection, fare class, or disability status. It is not specified whether there are special arrangements for group bookings.
Arajet - Pet Transport Policy
Pet Transport in Cabin: When traveling with Arajet, only cats and dogs can be transported in the cabin. There is a limit of one pet per passenger, and the total weight of the pet and its carrier must not exceed 10 kg. The carrier must be soft-sided or semi-rigid and must not exceed the dimensions of 40 × 25 × 20 cm. Pets must be at least 8 weeks old, healthy and clean, must not emit a strong odor, and must not be pregnant. The pet must remain in its carrier throughout the journey.
Transport in Cargo/Baggage Section: Arajet does not transport pets in the cargo compartment.
Required Documents and Rules: Your pet's vaccinations must be up to date and administered at least one month prior to travel. Guide or support animals can be two per passenger and are transported free of charge. A formal medical certificate is required for emotional support animals, and this service is not offered on flights to the USA. Vaccination records and health certificates for animals must be kept with you during travel. It is recommended to make your reservation early to make your journey more comfortable, as there is a maximum of six pets allowed per flight.
Arajet - Travel Tips
When traveling with Arajet, you may want to consider booking early to catch the best ticket prices. If you have flexible travel dates, you can find better prices by opting for weekday flights. When choosing your seat, sitting in the emergency exit rows can be a good choice for passengers who want extra legroom. Additionally, the front rows usually allow for quicker boarding and disembarking. Arajet operates from Santo Domingo (SDQ) and Punta Cana (PUJ) airports, so be sure that your flights are departing from these terminals. As Arajet is a low-cost airline, it does not offer lounge access. For connecting flights, make sure your layover times are sufficient. You can easily manage your tickets and check-in processes using the mobile app.
The information on this page about Arajet is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Arajet website. Tripuck cannot be held responsible for any changes to this information.
Last updated: October 28, 2026
Arajet - Contact Information
Frequently Asked Questions
Cabin Baggage: When traveling with Arajet, each passenger is allowed to carry one personal item. The maximum dimensions of this item are 40 x 25 x 20 cm, and its weight must not exceed 6 kg, fitting under the seat in front of you.
Check-In Options: When flying with Arajet, you can start your online check-in process 24 hours before departure. You can also check in through the mobile app or airport kiosks.
Arajet operates flights to 13 cities in 12 countries. Mexico, Colombia, United States are among its most popular destinations.
Arajet ticket prices vary by route and date. The current lowest fare starts from $171. Use the search box above for the latest prices.
Meals and beverages are not offered for free on flights with Arajet. All food and drink options can be purchased through the in-flight sales menu.
Arajet airline does not offer a traditional loyalty program or frequent flyer program. Therefore, there is no opportunity to earn or redeem flight miles.
Cancellation Policy: Arajet offers Refund Flex, an optional service for ticket cancellations. If you add Refund Flex when purchasing your ticket, you can receive a full refund of your ticket price for cancellations made up to 24 hours before your flight.
Pet Transport in Cabin: When traveling with Arajet, only cats and dogs can be transported in the cabin. There is a limit of one pet per passenger, and the total weight of the pet and its carrier must not exceed 10 kg.
