Air Seoul: established on April 7, 2015, is a South Korea-based low-cost airline. The company's corporate headquarters is located in Seoul, while its operational hub is at Incheon International Airport. Operating as a 100% subsidiary of Asiana Airlines, Air Seoul has carved out a significant place in South Korea's low-cost airline market. The airline began flight operations on July 11, 2016, initially focusing on short and medium-haul international destinations, primarily in Japan.
Air Seoul: is not a member of any global airline alliance; however, its parent company, Asiana Airlines, is a member of Star Alliance. The fleet size varies periodically but generally consists of Airbus A321-200 aircraft. Before the pandemic, it operated with around 7 aircraft, and the current fleet size ranges between 5 to 8 aircraft. Air Seoul operates flights to approximately 15-25 destinations, primarily in Japan, China, Southeast Asia, and some domestic points.
Air Seoul: as a low-cost carrier, has adopted a strategy of providing services at competitive prices. The airline plays an effective role in the regional market by serving 1-2 million passengers annually. It stands out with its affordable ticket options and efficient service understanding offered to its passengers.
Air Seoul: Based in South Korea, Air Seoul is a low-cost airline that focuses on international routes in Asia, particularly short and medium-haul flights. Serving approximately 15-25 destinations, Air Seoul has a wide flight network in regions such as Japan, China, and Southeast Asia. Operating through Incheon International Airport (ICN) in Seoul, the airline facilitates travel for its passengers by offering various transfer opportunities.Air Seoul's popular destinations: Among Air Seoul's most popular destinations are Japanese cities such as Tokyo, Osaka, and Fukuoka. Additionally, it operates flights to major Asian hubs like Taipei and Hong Kong. The airline demonstrates flexibility by making seasonal adjustments on certain routes based on passenger demand.Air Seoul's partnerships: Not a member of any global airline alliance, Air Seoul works in alignment with its parent company Asiana Airlines to provide travel convenience through a wide network and partnerships. This situation, particularly due to Asiana's membership in Star Alliance, offers passengers a broader range of connection options.
Air Seoul - Baggage Policy
Baggage / Cabin Baggage: On Air Seoul flights, you are allowed one piece of cabin baggage and one small personal item. Your cabin baggage must not exceed 10 kg in weight and dimensions of 55 x 40 x 20 cm. Your personal item is limited to approximately 3 kg and must fit under the seat. Items in this category can typically include a laptop bag, handbag, or a small backpack.Checked Baggage: Many basic fares on Air Seoul do not include checked baggage allowance. However, on international flights, some standard fares may allow for free baggage of 15–20 kg. On domestic flights, an additional fee is usually required for this service. Passengers wishing to purchase extra baggage can do so based on weight or in packages of 15, 20, 25, or 30 kg. The weight of one piece of checked baggage must not exceed 32 kg and the total dimensions must not exceed 203 cm.Special Baggage: The specific rules regarding special baggage, especially for items such as sports equipment, musical instruments, and strollers, are not clearly defined. It is important to contact Air Seoul directly before making a reservation regarding the transport of such special items. This is because the applicable weight or size limits for these items may depend on specific rules set by Air Seoul, which typically require confirmation.
Air Seoul - Check-in & Seat Selection
Check-in Options: Air Seoul offers its passengers various check-in options. With the online check-in service, you can check in starting 24 hours before your flight until 1-2 hours before departure. This service is also accessible via the mobile app, providing the convenience of storing your digital boarding pass on your phone. At airports, self-service kiosks and traditional counter services are available. Check-in procedures at the counters usually close 40-60 minutes before departure, so it is recommended to arrive at the airport early.Seat Selection: Seat selection on Air Seoul is mostly offered as a paid service. While seats on the lowest-priced economy class tickets may be randomly assigned, standard seat selection on more flexible and mid-range fares may sometimes be free or discounted. For passengers seeking extra comfort, seats with additional legroom can be preferred. You can also select your seat during online check-in, making your journey more comfortable.
Air Seoul - Meal Service
Air Seoul, as a low-cost airline, offers paid meal and beverage services on its flights. Passengers traveling in Economy Class can purchase hot meals, snacks, and beverages within 48 hours before the flight or onboard. The menu includes options such as Korean-style hot meals, cup noodles, Korean snacks, coffee, tea, non-alcoholic, and some alcoholic beverages. Air Seoul's in-flight café operates under the name "Cafe Mint," where additional snacks and drinks can be obtained. There are no standard complimentary options for special dietary needs (vegetarian, vegan, halal, kosher), but passengers typically prefer menus they have purchased in advance for such needs.
Air Seoul - Loyalty Program
Air Seoul, being part of the Asiana Airlines group, utilizes the Asiana Club loyalty program for frequent flyers. Asiana Club members can earn miles based on flight distance and booking class. The earned miles can be redeemed for free tickets, class upgrades, and additional services. The program features membership tiers such as Basic, Gold, Diamond, Diamond Plus, and Platinum. Higher-tier members can enjoy privileges like lounge access, extra baggage allowance, priority check-in, and boarding. Additionally, there are opportunities to earn and redeem miles through Star Alliance member airlines and Asiana Alliance partners. Extra miles can also be earned through certain banks and credit cards in Korea. Therefore, frequent flyers with Air Seoul can gain numerous benefits through Asiana Club membership.
Air Seoul - Travel Classes
Lite: Air Seoul's lowest fare class, the "Lite" or "Promo" package, allows you to travel with basic cabin baggage (approximately 7–10 kg) included. In this class, check-in baggage is usually subject to an additional fee. Seat selection is not free, and especially front rows or emergency exit rows may incur extra charges. Meals and refreshments are chargeable and can be purchased from the in-flight menu. Date changes and cancellations are limited or may incur high penalties.Standard: The "Standard" or "Regular" package, which is a mid-range option, offers approximately 15–20 kg of checked baggage allowance in addition to cabin baggage. Standard seat selection is generally free, but preferred seats may be chargeable. Limited complimentary meals or snacks may be offered on promotional flights; otherwise, discounted sales options are available. Ticket changes can be made for a certain fee, and no-show situations have limited loss of rights. Refund options are generally in the form of partial tax refunds.Flex: The "Flex" or "Flex Plus" package offers flexible travel options. This package includes around 20–23 kg of checked baggage allowance along with cabin baggage. Free seat selection can be made from a wide range of seat options, and discounts may be offered for front rows in some cases. Ticket changes in this package are more flexible, and more advantageous conditions may be offered in case of cancellations.
Air Seoul - Cancellation & Changes
Cancellation Policy: Air Seoul, being a low-cost airline, does not generally offer a free cancellation option for most economy fares. Ticket cancellations usually incur a fee, and refunds are not provided for promotional or savings fares. Cancellation penalties vary depending on the fare type, being less applicable for high-priced and flexible economy tickets, while they may be stricter for special and promotional fares. Air Seoul does not have a classic 24-hour free cancellation right.Change Rules: Date and route changes at Air Seoul are generally possible for flexible economy tickets, while they are limited or incur high penalties for promotional fares. If route changes are available, fare differences and penalties may need to be paid. Name changes are mostly only possible for minor typographical errors through the call center.Refund Process: In ticket cancellations, the refund process is typically completed within approximately 7-21 days to the credit card or account used for payment, and this period may vary depending on the banks. In the case of a no-show, the ticket is usually completely forfeited, or sometimes only a portion of the taxes is refunded.
Air Seoul - Seat Comfort & Entertainment
Seat Comfort and Legroom: Air Seoul offers a single-class economy cabin on its A321 aircraft. The economy class seats provide approximately 76-81 cm of legroom and 43-46 cm of width. The reclining angle of the seats is limited, suitable for a typical low-cost airline configuration. The seats are generally covered with fabric material, and no special seat product is offered for long-haul flights. Therefore, a similar narrow-body economy layout is used on all flights.In-Flight Entertainment: As a low-cost airline, Air Seoul generally does not provide an in-flight entertainment system. Instead of personal screens, passengers can entertain themselves using their own devices. While some flights may show limited content on overhead screens, a comprehensive library of movies or series is not available. Wi-Fi service is not commonly offered and, when available, is usually chargeable. There are no USB or electrical outlets at the seats. Therefore, passengers are advised to plan their own entertainment before the flight.
Air Seoul - Special Services
Unaccompanied Minor Service: Air Seoul offers special services for unaccompanied minors. This service is mandatory for children aged 5–11 and optional for those aged 12–15. The service is provided for a fixed service fee and must be requested at the time of booking.Pregnant Passenger Policy: Pregnant passengers traveling with Air Seoul can fly without issues until the 32nd week of pregnancy. However, a doctor's note is required for pregnant passengers traveling between the 32nd and 36th weeks. Stricter rules may apply in cases of multiple pregnancies or high-risk situations.Assistance for Disabled Passengers: Wheelchair and escort assistance is provided free of charge for disabled passengers. Passengers wishing to use this service must notify at the time of booking or at the latest before the flight.Other Services: A limited number of baby bassinet services are available for passengers with infants and must be requested in advance on narrow-body aircraft. Priority boarding is offered to passengers with special needs, unaccompanied minors, and families with infants. VIP/CIP lounge services are typically provided by the airport operator or shared lounges.
Air Seoul - Pet Transport Policy
Pet Transport in Cabin: Air Seoul does not offer pet transport services in the cabin. Therefore, passengers do not have the option to carry their pets in the cabin during their travels.Transport in Cargo/Baggage Section: Air Seoul also does not provide pet transport services in the cargo or baggage section. Passengers planning to transport large animals or specific breeds with this airline should explore alternative transport methods.Required Documents and Rules: Since pets are not transported on Air Seoul, documents such as veterinary health certificates, vaccination records, or microchips are not required. The same policy applies to guide or support animals, and this service is not offered. Therefore, passengers traveling with pets should consider different airline options.
Air Seoul - Travel Tips
When planning your trip with Air Seoul, booking your tickets in advance can help you find better prices. Having flexible travel dates increases your chances of catching deals. When choosing seats, those in the emergency exit row offer more legroom; however, remember that you have a responsibility to assist in emergencies if you choose these seats. To feel less turbulence during the flight, you may opt for seats close to the wings. Air Seoul typically uses specific terminals at Incheon International Airport, so be sure to check your terminal information in advance. If you have connecting flights, make sure that your arrival and departure terminals are the same. You can check in using the mobile app, track your flight status, and keep your boarding pass on your phone, which makes the process quite convenient.
The information on this page about Air Seoul is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air Seoul website. Tripuck cannot be held responsible for any changes to this information.
Baggage / Cabin Baggage: On Air Seoul flights, you are allowed one piece of cabin baggage and one small personal item. Your cabin baggage must not exceed 10 kg in weight and dimensions of 55 x 40 x 20 cm.
Check-in Options: Air Seoul offers its passengers various check-in options. With the online check-in service, you can check in starting 24 hours before your flight until 1-2 hours before departure.
Air Seoul operates flights from many domestic and international airports. Check the popular routes section on our page for current route information.
Air Seoul ticket prices vary by route and date. The current lowest fare starts from $96. Use the search box above for the latest prices.
Air Seoul, as a low-cost airline, offers paid meal and beverage services on its flights. Passengers traveling in Economy Class can purchase hot meals, snacks, and beverages within 48 hours before the flight or onboard.
Air Seoul, being part of the Asiana Airlines group, utilizes the Asiana Club loyalty program for frequent flyers. Asiana Club members can earn miles based on flight distance and booking class.
Cancellation Policy: Air Seoul, being a low-cost airline, does not generally offer a free cancellation option for most economy fares. Ticket cancellations usually incur a fee, and refunds are not provided for promotional or savings fares.
Pet Transport in Cabin: Air Seoul does not offer pet transport services in the cabin. Therefore, passengers do not have the option to carry their pets in the cabin during their travels.